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Anna Farmery, to talk about the human side of business in this weeks business podcast. We discuss:

How the human business has more than one side.
The element of trust in a human business.
How the social age is about bringing back individuality.
How building customer trust needs the trust to b Read More

Questions This Guidance Answers:
What do I do when my direct wants help resolving a conflict, usually interpersonal?
How do I keep from being between my directs when they disagree?
How can I stop my directs from making me the referee when they argue or fight?
When your directs want you to adju Read More

Questions This Guidance Answers:
What do I do when my direct wants help resolving a conflict, usually interpersonal?
How do I keep from being between my directs when they disagree?
How can I stop my directs from making me the referee when they argue or fight?
When your dire Read More

David Upton and Sadie Creese, both of Oxford, explain why the scariest threats are from insiders. For more, see The Danger from Within in the September 2014 issue of HBR. Read More

The Good The Bad And The Ugly: Choose Your Customers Wisely! Customers Are Always Right, Aren’t They? NO! And you as a business owner don’t HAVE to take on a customer or client who you know will cause more aggravation than is worth your time! “Just Say No” to a potentially-toxic customer!
Read More

By Emily Trant

Routinely using an overdraft can seem like an unavoidable option as far as many small businesses are concerned. However, there are alternatives if you’re worried by the costs or potential consequences associated with an overdraft.

Here’s 4 of the best: Read More

Communication is the lifeblood of any business, and any business owner worth his salt understands that a reliable communication system, whether for internal or external usage, is an absolute necessity. While that is the case, a savvy business owner also understands that a good communication platfor Read More

I read an intriguing post from Jim Keenan about Subject Lines That Work For Sales Emails.

It showed an infographic about the subject lines that maximized email opens. The top 5 are:
1.RE: (with 92% opens)
2.RE: Follow Up (with 90% opens)
3.RE: Update (with 89% opens)
4.RE: Introduction Read More

Do you find yourself going to business meetings without any results? It can be frustrating to go to a meeting and get nothing accomplished. A company wastes valuable time and money in conducting business meetings that do not get any results. Here are 11 suggestions on how to get the most out of you Read More

Facebook vs. Clickbait

Will this cure the ills diagnosed by Hudack and suffered by CNN, the Huffington Post, BuzzFeed and Vice, all of which Hudack called out by name? What of Ezra Klein and his new website, Vox, for which the Facebook employee reserved his most toxic vitriol? Read More