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In today's marketplace, customer service is more important than ever, and therefore, the value of good customer feedback is also heightened. When customer feedback leads to customer dissatisfaction, you have a problem. Here are 3-rules to follow to avoid the trap. Read More

There is no fixed formula for success in business, however, it is the dream of all small business entrepreneurs. At the same time it isn't impossible to succeed in business. Whether your business is about machine tools or business services, the following tips will help you move closer to your goal of business success. Read More

Is it that tax filing season is approaching near and your financial documents are still in a messy? In this regard, finance accounting outsourcing will surely prove to be beneficial for you. Finance is something that needs proper attention and careful handling. It is because slightest mistake can cause big blunders and you may end up having problem Read More

People use social media for a lot of things. Personally, I use it to be as loud as I possibly can. I know that probably sounds bad, but think about it: I want to use all the tools available to me so that I can be ME as loud as I can, everywhere I can. Doing so helps me filter out unqualified leads and attracts the people who are most likely to be Read More

I met Ginerva from Six Apart at Blogworld in 2008. I use Six Apart's Typepad blog platform for all of my blogs and websites, and Six Apart just keeps getting better. Ginerva is the community manager for them, and she just rocks! Read More

Though many small business people will at first need to sell their own products or services there may come a time when hiring sales people will become a necessity. When that day comes, how can you separate the good from the bad and figure out which candidates are right for your business. At New School Selling, Steve Clark suggests 10 top mistakes Read More

This may the best, if somewhat controversial, list for people thinking about, or people making excuses to avoid, starting a business. Dane Carlson looks at what you REALLY need to start a small business by looking at what you don't. And what you don't need includes a long and, to some, alarming list including incorporation, an accountant, an att Read More

A great recent article from The Economist looks at the return of the big business model and the ecosystem between larger and smaller businesses. The thrust of the article, perhaps surprisingly, is that the most successful economies contain a mix of big and smaller businesses working side by side. In recent years, the article argues, an increasing Read More

5 Tips for Getting More From Your Blog notebooksIn a further continuation of my series of quick social media tips (check out 5 Tips for Getting More from LinkedIn, 5 Tips for Getting More from Facebook, and 5 tips for Getting More from Twitter), I'm returning to my old pal the blog. Seems like blogs have kind of made it into the main and don Read More

The Friday FREE White Paper List is a summary of the free white papers that have been posted during the past week on Twitter. Each white paper listed is completely FREE and does not require either email registration or any other personal information. This is a great way to review several white paper examples and learn new techniques from hundreds Read More