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A look at how our own definitions of truth, and what we consider to be truthful and honest, can effect our international business success. Different people, different cultures have different boundaries for what they consider to be truthful. Here is one way to build trust in cross-cultural communication. Read More

Social Media Engagement There's a lot of talk about being engaged. In particular in social media we talk about engagement as one of the key benchmarks of being a successful brand, marketer, blogger or personality online. Today's podcast is on what engagement is about. Here's a short list of what engagement is: 1. Complete listening, not Read More

How do you know if you've found a good balance between getting to know your customers online and asking too much of them? Read More

An intranet is a web site that can be accessed only by authorized people. It can provide a central location for corporate information you want to keep internal. Read More

Community members are not going follow you around like puppies -- no matter how much you want your fans love you. Communities have ebbs and flows. People in those communities do as well. The guy or gal that's gung-ho about your product or service in September may disappear Read More

3 simple ways to build a tribe of loyal customers. Ed Welch from Tribe Building (www.tribebuilding.com)shared them during our conversation. Read More

There's only 5. Each trait is described clearly, concisely. How many are seen in your company? The results are from a survey of 26,000 people in 31 companies. Read More

When you start a business be it an electrical components, or an apparel store, legal help is imperative. However, you need to ensure that you hire a business attorney who can prudently and effectively address your business needs. The following tips will help you hire a suitable lawyer for your small business. Read More

In this awesome commencement address for Stanford University's 2005 graduating class, the founder of both Apple and Pixar talks about entrepreneurship and life. I think you can find this video inspiring no matter how large or small your business and no matter what it is you are hoping to do. Most resounding is Jobs' exhortation "Stay hungry. St Read More

1. Erosion of Authority, 2. Strong Focus on Self, and 3. Excessive Drive for Achievement are three reasons for the recent outbursts and bad behavior. So what can we do to promote civility? Read More