Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

In order to get the best possible insights from customers, you need to know where to look. There’s no one guaranteed correct method you can use to gather feedback. Here, we compiled a list of 15 various places where you can gather valuable feedback from your customers. Read More

5 Underused Customer Loyalty Strategies [video]

Avatar Posted by maestro68 under Customer Service
From https://www.youtube.com 19 days ago
Made Hot by: deanuk on October 13, 2014 12:04 pm
Every entrepreneur knows how invaluable word of mouth is. But who’s going to spread the love if you don’t have customer loyalty?

Ensuring repeat business is an often overlooked and under-appreciated task of chaotic small business owners. But when it comes to increasing sales, customer loyalty is Read More
Started in his home, Jeff Bezos started a business and began to reach for his dream. In the video below he will tell his story about how it all began (which is very fun) Read More

A Fast and Easy Way to Reward Your Regular Customers

A Fast and Easy Way to Reward Your Regular Customers Avatar Posted by ShannonW under Customer Service
From https://www.scottsmarketplace.com 30 days ago
Made Hot by: logistico on September 30, 2014 8:35 am
Don't have a large budget? You might be surprised at how affordable and easy it is to show your regular customers how much you appreciate their loyalty. Read More

The Benefits of Having a Refund Policy

The Benefits of Having a Refund Policy Avatar Posted by mattr under Customer Service
From http://www.yfncg.com 30 days ago
Made Hot by: marketingvalue on September 30, 2014 2:25 am
One of the most important things to consider when starting your own business is your legal obligations. There is more to running a business than just thinking up a business name and getting it registered with your statutory authority. Read More
Managing fixed assets is a challenge that grows exponentially as your company grows. If you’ve been charged with tracking fixed assets, you’ll find that you need to be exceptionally conscientious and dedicated. As you undoubtedly know, any challenges in fixed asset tracking could potentially lead t Read More
5 Ways Amazon Has Changed How Everyone Thinks About Customer Experience. Making experience the heart of business strategy, Amazon has shown that customer service and customer experience really do matter and are critical to staying relevant to today’s Internet-savvy, socially connected customers. Read More

Ready to Get SERIOUS About Customer Service?

Ready to Get SERIOUS About Customer Service? Avatar Posted by jeffyablon under Customer Service
From http://answerguy.com 36 days ago
Made Hot by: bloggerpalooza on September 25, 2014 1:43 pm
WordPress plug-ins can do ALMOST everything for you, but when is Customer Service a Sales Tool? In Kim Gjerstad and MailPoet's 360-Degree Marketing world. Read More
Maybe you’re stumped about what questions to ask on your customer survey. Well, I’ve done some thinking for you. - See more at: http://diymarketers.com/stop-guessing-just-ask-customers-heres-list-questions/#sthash.kPFJLTQg.dpuf Read More

This is NOT how Customer Service Works

This is NOT how Customer Service Works Avatar Posted by jeffyablon under Customer Service
From http://answerguy.com 50 days ago
Made Hot by: problogger78 on September 11, 2014 11:22 am
Customer Service requires carefully molded business process. Koeppel Nissan of Queens NY has no such process; thus Koeppel also has no customer service. Read More

Three Key Voluntary Policies for Women

Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …
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Adam Connell @adamjayc Goes from Guitarist to Guru

Adam Connell's career didn't start out like most in the marketing field. Today, he's the operations manager for a U.K. … More
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