Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

6 Tips for the Best Online Customer Support

6 Tips for the Best Online Customer Support Avatar Posted by AbhiZopim under Customer Service
From http://blog.zopim.com 7 days ago
Made Hot by: Webdev1 on April 15, 2014 3:59 am
Effective online customer support is crucial to keeping customers engaged. Follow our 6 tips to improve your support and impact the success of your business. Read More

Work for Your Referral

Work for Your Referral Avatar Posted by HouseHunt under Customer Service
From http://www.blog.househuntnetwork.com 6 days ago
Made Hot by: OpenSourceMedia on April 14, 2014 3:44 am
Word of mouth is becoming a lost phrase in our world of pushing keys and buttons, but getting referrals from satisfied clients remains a crucial factor. Read More
Do you want to go beyond your customer's expectations? It is definitely possible. Here are some ways on how you can satisfy them. In fact, you can go as much as 100% customer satisfaction. Read More

Infographic: The #Customer1stCompany

Infographic: The #Customer1stCompany Avatar Posted by hcordner under Customer Service
From http://www.rapidadvance.com 13 days ago
Made Hot by: ObjectOriented on April 10, 2014 3:09 am
When loyalty and excellence are the goals, there's nothing more satisfying for a small business owner than to see their customers happy and content with the products and services they offer. Share your #Customer1stCompany story today! Read More

The Secret of Loyalty Programs in Fortune Cookies

The Secret of Loyalty Programs in Fortune Cookies Avatar Posted by KatieSimpson89 under Customer Service
From http://www.gocanvas.com 12 days ago
Made Hot by: Copysugar on April 5, 2014 4:13 pm
3 billion fortune cookies are produced each year. Why? They are a cornerstone of classic loyalty programs. Discover how great loyalty programs work and keep your customers coming back for more. Read More
If you want your customers to love your small business, then you have to make customer satisfaction your top priority! Read More
The rapid growth of smartphones has opened up many new business-boosting strategies for restaurants, cafes and bars who keep up-to-date with the latest technology. These days your customers are mobile so your business and its offer needs to be mobile too. Read More
Want to really get to know your clients and what they need? To accomplish this, it's important to have engaging conversations. Read More

How to Surprise and Delight Your Customers

How to Surprise and Delight Your Customers Avatar Posted by lonelybiz under Customer Service
From http://lonelybrand.com 39 days ago
Made Hot by: steefen on March 16, 2014 9:08 am
One tactic that brands often use to find and/or create brand advocates is surprise and delight. We explore how to execute these promotions correctly. Read More
Self-service kiosks are popping up everywhere, and they may soon help to prevent the zombie apocalypse. Imagine a world where you never have to wait in line again. Kiosks can make that a reality. Read More

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Rachel Parker @resonancesocial Makes Social Sensational

You may have heard this story before. Dedicated, experienced corporate professional grows tired of the lack of … More
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