The Gifts My Small Business Clients Give to Me

The Gifts My Small Business Clients Give to Me Avatar Posted by smpayton under Customer Service
From 50 days ago
Made Hot by: businessgross on January 3, 2018 2:28 am
This time of year, I’m typically writing articles about the importance and value of sending clients gifts. While I completely advocate doing so (and am pretty proud that I ordered my client gifts in November!), this post is about something more intangible. Read More
Email templates can be a great tool to help streamline your responses to customers—but they can also cause communication problems. Here’s how to use them correctly to help improve your customer response process. Read More
#Chatbots in general are working successfully in providing users, customers and partners with a point of contact across any device or platform, that can address pressing questions cost-effectively, 24/7. Read More
Customer Success Elements that shape the customer experience in the era of Digital Transformation.

A company’s reputation is no longer constrained to paid advertisements and word-of-mouth traffic. With limitless outlets that enable the public to voice their opinions on websites, blogs, social me Read More

Authentic Hospitality For The Millennial Traveler

Authentic Hospitality For The Millennial Traveler Avatar Posted by AreMorch under Customer Service
From 62 days ago
Made Hot by: MasterMinuteman on December 22, 2017 3:57 pm
Not only are millennials growing in importance, they are also responsible in large part for fueling the success of the biggest disruption factor to have affected the Hotel industry in decades – the sharing economy, in this case, personified by Airbnb. Read More
Sometimes, great customer service is about the little things that delight customers and how that you're willing to take an extra step. Read More
Client onboarding is the process of bringing on a new client to your business. It's your opportunity to build a relationship, address concerns, get the client up to speed and start the project on the right foot. Read more here!
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Customer service is a popular topic and one that’s used to showcase what a lot of companies claim to do well. Customer service is arguably the most important value of all. Without customers, we don’t have a business. Ultimately, here’s what customer service means to us… Read More

Commitment to Excellence: The Details Matter

Commitment to Excellence: The Details Matter Avatar Posted by centralpawebster under Customer Service
From 100 days ago
Made Hot by: advertglobal on November 15, 2017 12:30 pm
Quality social media management is made up of hundreds of small details that seem meaningless to most, but must be done well to help our clients get closer to their goals. Read More

What makes a successful business?

What makes a successful business? Avatar Posted by Aaron under Customer Service
From 102 days ago
Made Hot by: AmyJordan on November 12, 2017 8:30 am
Every business wants to succeed. That’s why you’re in it, right? You’re in it to win it, searching for the key to success. Success is there to be unlocked, but what does it mean and how do we measure it? Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …

15 Tools to Edit Videos for Your Business

Do you want to create a business video, marketing clip, or advertisement, but don't want to spend hundreds or … More
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