We all want to hear what our customer wants to say. But how can we do that when we don't have a feedback mechanism on our website? Here is an app that you can use. Read More

Get Customer Feedback with OwnerListens App

Get Customer Feedback with OwnerListens App Avatar Posted by dianachu under Customer Service
From https://telzio.com 188 days ago
Made Hot by: Digitaladvert on October 18, 2013 3:58 pm
In today’s information age, negative customer feedback shared publicly online can hurt a small business in a big way. That’s why a new mobile app called OwnerListens was made for customers to send private, direct and anonymous feedback to business owners using their mobile devices. Read More
There are thousands of books and hundreds of services available when it comes to understanding the mind of your customer and the reasons that they left you.

But in the end, do you really know why they left? Read More

How Customer Service Is a Lot Like Foreplay

How Customer Service Is a Lot Like Foreplay Avatar Posted by ShannonW under Customer Service
From http://www.scottsmarketplace.com 196 days ago
Made Hot by: bizyolk on October 12, 2013 6:42 am
Learn how giving excellent customer service can keep your customers happy, satisfied, and coming back for more with 10 easy-to-implement tips! Read More
If your business is losing more clients than usual, or failing to win any new business, then perhaps it's time to make sure you're not making one of these four critical mistakes. Read More

Customer Service Is Not a Department, It’s a Culture

Customer Service Is Not a Department, It’s a Culture Avatar Posted by dhennessy under Customer Service
From http://experts.allbusiness.com 201 days ago
Made Hot by: robinandy58 on October 10, 2013 10:10 am
Customer service is a small business's most important selling point; it's what you can provide that the large corporations can't. Now more than ever it is essential that customer service become everyone's job. Read More
I have a checklist of how perfect WiFi service in an hotel should look like. After staying in a hotel I usually send this checklist to the reception. I believe this checklist will be useful for anyone from hospitality industry. Read More

Trustability: The New Normal for Business

Trustability: The New Normal for Business Avatar Posted by mmangen under Customer Service
From http://www.v3im.com 200 days ago
Made Hot by: PMVirtual on October 6, 2013 4:18 pm
Customers want to do business with companies they trust. Trustability is the new normal for business today. Where does your company fall on the trustability scale? Read More

Understanding the Data Your Blog Readers Provide

Understanding the Data Your Blog Readers Provide Avatar Posted by hishaman under Customer Service
From http://www.famousbloggers.net 205 days ago
Made Hot by: robinandy58 on October 2, 2013 8:22 am
Gain valuable insight into what your audience/readers wants from you. Give the people what they want, and you’ll be bound for blogging success. Read More
Good customer service is paramount when it comes to business and decision making especially, as a growing businesses that wants to stand head and shoulders with its competition. Read More

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You can take the CEO out of the corporation, but you can't take the leadership out of the CEO. At least, that is … More
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