#Chatbots in general are working successfully in providing users, customers and partners with a point of contact across any device or platform, that can address pressing questions cost-effectively, 24/7. Read More
Customer Success Elements that shape the customer experience in the era of Digital Transformation.

A company’s reputation is no longer constrained to paid advertisements and word-of-mouth traffic. With limitless outlets that enable the public to voice their opinions on websites, blogs, social me Read More

Authentic Hospitality For The Millennial Traveler

Authentic Hospitality For The Millennial Traveler Avatar Posted by AreMorch under Customer Service
From https://aremorch.com 180 days ago
Made Hot by: MasterMinuteman on December 22, 2017 3:57 pm
Not only are millennials growing in importance, they are also responsible in large part for fueling the success of the biggest disruption factor to have affected the Hotel industry in decades – the sharing economy, in this case, personified by Airbnb. Read More
Sometimes, great customer service is about the little things that delight customers and how that you're willing to take an extra step. Read More
Client onboarding is the process of bringing on a new client to your business. It's your opportunity to build a relationship, address concerns, get the client up to speed and start the project on the right foot. Read more here!
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Customer Service: What It Really Means to Us

Customer Service: What It Really Means to Us Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 203 days ago
Made Hot by: OpenSourceMedia on November 29, 2017 4:47 am
Customer service is a popular topic and one that’s used to showcase what a lot of companies claim to do well. Customer service is arguably the most important value of all. Without customers, we don’t have a business. Ultimately, here’s what customer service means to us… Read More

Commitment to Excellence: The Details Matter

Commitment to Excellence: The Details Matter Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 218 days ago
Made Hot by: advertglobal on November 15, 2017 12:30 pm
Quality social media management is made up of hundreds of small details that seem meaningless to most, but must be done well to help our clients get closer to their goals. Read More

What makes a successful business?

What makes a successful business? Avatar Posted by Aaron under Customer Service
From https://clearcopywriting.com 220 days ago
Made Hot by: AmyJordan on November 12, 2017 8:30 am
Every business wants to succeed. That’s why you’re in it, right? You’re in it to win it, searching for the key to success. Success is there to be unlocked, but what does it mean and how do we measure it? Read More

When the Customer Isn't Always Right

When the Customer Isn\'t Always Right Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 231 days ago
Made Hot by: bizyolk on November 1, 2017 2:47 pm
When customer service becomes pleasing the customer, at all costs – even when it’s to their detriment – there must be a reality check. Read More

How to Balance Customer Wants with Needs

How to Balance Customer Wants with Needs Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 245 days ago
Made Hot by: BizWise on October 18, 2017 11:49 am
One of our core values is customer service, so we’re conflicted when a client has shiny object syndrome. Do we service the customer by giving them what they ask for? Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
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Ti Roberts @tiroberts Bitten By Marketing Bug

The Internet marketing bug bit Ti Roberts early on. Since then, she has come a long way, honing her marketing … More
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