Commitment to Excellence: The Details Matter

Commitment to Excellence: The Details Matter - http://strellasocialmedia.com Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 311 days ago
Made Hot by: advertglobal on November 15, 2017 12:30 pm
Quality social media management is made up of hundreds of small details that seem meaningless to most, but must be done well to help our clients get closer to their goals. Read More

What makes a successful business?

What makes a successful business?  - https://clearcopywriting.com Avatar Posted by Aaron under Customer Service
From https://clearcopywriting.com 313 days ago
Made Hot by: AmyJordan on November 12, 2017 8:30 am
Every business wants to succeed. That’s why you’re in it, right? You’re in it to win it, searching for the key to success. Success is there to be unlocked, but what does it mean and how do we measure it? Read More

When the Customer Isn't Always Right

When the Customer Isn\'t Always Right - http://strellasocialmedia.com Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 324 days ago
Made Hot by: bizyolk on November 1, 2017 2:47 pm
When customer service becomes pleasing the customer, at all costs – even when it’s to their detriment – there must be a reality check. Read More

How to Balance Customer Wants with Needs

How to Balance Customer Wants with Needs - http://strellasocialmedia.com Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 339 days ago
Made Hot by: BizWise on October 18, 2017 11:49 am
One of our core values is customer service, so we’re conflicted when a client has shiny object syndrome. Do we service the customer by giving them what they ask for? Read More

6 Telephone Answering Service Myths Debunked

6 Telephone Answering Service Myths Debunked - http://www.noobpreneur.com Avatar Posted by previsomedia under Customer Service
From http://www.noobpreneur.com 342 days ago
Made Hot by: LimeWood on October 17, 2017 11:21 am
There are a lot of myths surrounding the outsourcing of your company phone support needs. Here are 6 common myths about phone answering services, debunked. Read More

Business Gifts: Why It Is Tricky Etiquette

Business Gifts: Why It Is Tricky Etiquette  - http://www.eggmarketingpr.com Avatar Posted by smpayton under Customer Service
From http://www.eggmarketingpr.com 355 days ago
Made Hot by: JoshRed on October 3, 2017 7:32 am
Contrary to popular belief, sending out gifts to customers is more challenging than meets the eye. How do you know what the people want and need when you haven’t had the chance to meet them all in person? How do you make the difference between a gift that’s suitable, and a gift that’s not? Read More

7 Customer Support Hacks to Boost Retention Rates

7 Customer Support Hacks to Boost Retention Rates  - https://postfunnel.com Avatar Posted by erikemanuelli under Customer Service
From https://postfunnel.com 359 days ago
Made Hot by: mastertushar on September 25, 2017 4:01 pm
This is the fine art of retention — and the Pareto Principle states that 80% of business comes from only 20% of customers.

It’s an important concept to grasp!

Along with stats that suggest it costs to 7x more to gain a new customer than keeping a current one, maximizing your retention rate sh Read More
Learn how you can have your customers raving about you so they're doing half of your marketing for you. Hint: customer service is everything. Read More
For your small business to be No. 1 when it comes to customer service, each customer experience must be exceptional. Providing exceptional customer experiences, will help you stand out with customers. Follow these 7 Rules for success. Read More
Recently I traveled to Canada and each night we stayed at a different motel/hotel. We were on motorcycles and we all were tired when we arrived at a destination later each afternoon. There were 3 of us couples traveling together.

On our third evening, we came to the Pinecone Motel. It was an old Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
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Mike Abasov @Mike_Abasov Serves Business With a Smile

The smile on Mike Abasov's face reflects the joy he feels every time he helps entrepreneurs reach their … More
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