5 E-commerce Tools that will Increase Online Sales

5 E-commerce Tools that will Increase Online Sales Avatar Posted by uttoransen under Customer Service
From http://tweakyourbiz.com 716 days ago
Made Hot by: luvhealthcare on December 27, 2015 4:09 pm
Keep in mind that there is more to shopping than just clicking the checkout button. The scope of the shopping experience includes several other factors outside the act of shopping itself. It includes the experience of learning more about a particular product, trusting the authority of the seller, a Read More

6 Effective Ways to Win Back Old Customers - Tweak Your Biz

6 Effective Ways to Win Back Old Customers - Tweak Your Biz Avatar Posted by megantotka under Customer Service
From http://tweakyourbiz.com 727 days ago
Made Hot by: mikehartman1 on December 18, 2015 12:09 am
Customer retention, happiness and loyalty make strong business (and steady income) no matter your industry, but what happens when customers change their mind and make an exit? Read More
Show your customer appreciation this holiday season with one (or all) of these four affordable ideas. They'll love you forever and be customers for life! Read More

The Complete Guide To Skyrocketing Your Customer Service Skills

The Complete Guide To Skyrocketing Your Customer Service Skills Avatar Posted by jdquey under Customer Service
From http://wheniwork.com 746 days ago
Made Hot by: Digitaladvert on November 30, 2015 11:04 am
Customer service is absolutely crucial to your business, more than price and selection.

Customers expect you to be:
- Honest
- Courteous
- Knowledgeable
- Trustworthy
- Positive
- Appreciative

Learn how to train your staff to do this and more. Read More
Here are 11 free alternatives to deliver excellent customer support without spending a dime. Boom. Read More

Actually, The Customer Isn’t Always Right

Actually, The Customer Isn’t Always Right Avatar Posted by corpcentre under Customer Service
From http://blog.corporationcentre.ca 759 days ago
Made Hot by: centrifugePR on November 14, 2015 7:53 pm
“The customer is always right” is a kernel of received wisdom that has stood the test of time—and will likely remain with us for many years to come. Of course, customer service is essential to the success and viability of any service-oriented enterprise, and no manager who fails to prioritize this Read More
The holiday shopping season is coming up quickly. If you have an eCommerce business, this time of year probably accounts for a huge proportion of your profits. So now is the time to make sure your website is prepared to deliver standout customer service for the holidays. Read More

Here are 4 things you should never tell customers

Here are 4 things you should never tell customers Avatar Posted by cendrinemedia under Customer Service
From http://socialmediaslant.com 781 days ago
Made Hot by: sophia2 on October 24, 2015 12:26 am
Customers rarely forget bad experiences and are twice more likely to talk about them than positive ones. In a nutshell, they are negatively biased.

So, how can a small business turn the situation around? By focusing on that bias to deliver people-centric customer service. And the first step is l Read More

6 Simple Tricks to Avoid Late-Paying Customers

6 Simple Tricks to Avoid Late-Paying Customers Avatar Posted by PASAngelique under Customer Service
From http://articles.bplans.com 781 days ago
Made Hot by: NolanGreen on October 24, 2015 12:20 am
Start preventing delinquent accounts today by following these six simple tricks that will make sure you get paid.
http://bit.ly/1XkkfFp Read More
Customers are so powerful when it comes to running a business. This is why making customers happy by meeting and exceeding their expectations is one thing every business owner must prioritised. Infographic below highlights the real cost of a bad customer service that doesn't do its job properly. Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
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Dan Woods @Mentorship4U Builds Community for Professionals

Imagine a network of business professionals sharing valuable information for every step in the career … More
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