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When you think about some of the big industries that have a major impact on the economy, you might think of things like banking, manufacturing or the technology sector. But your mind probably doesn’t go right to religion.
However, a recent study found that religious goods, services and institution Read More

Our colorful friend Google drops the hammer by dishing out manual penalties by the thousands. Their commitment to user experience and trust is what makes them the top dog of search engines, which is why SEO practices have to be carried out in a legitimate, procedural way.
Shortcutting or investing Read More

I think I’ve said before that one of my biggest influences as a humorist is George Carlin. His use and examination of language (even, maybe especially, foul language) was just incredible.
So one day I was playing with combining a bunch of idioms like “get to work” and “get to the bottom of it” and Read More

About a month ago, Instagram introduced Instagram Stories and now, instead of having to choose a few photos for posting, Stories allows you to post a bunch of photos throughout the day. The photos, however, disappear after 24 hours.
Does this sound familiar? That’s probably because Stories feature Read More

Small business owners are losing optimism and refusing to expand operations in the run up to November’s high-stakes presidential election.
According to researchers at the National Federation of Independent Business (NFIB), America’s Index of Small Business Optimism declined two-tenths of a point i Read More

Inventory tracking isn’t a “sexy” industry, but it’s a necessary one for almost any business involved in manufacturing or shipping tangible goods. You need some way to track how much you’re producing, how many raw materials you’re consuming, where those products are going, and how much money you’re Read More

More and more terms like customer engagement and customer experience are being used in today’s business lexicon. And more and more you see them being used interchangeably. On top of that customer service and customer experience are used the same way. And if that weren’t confusing enough, in many Read More

This episode is a followup conversation with Gary Shouldis. I interviewed Gary the first time on August 14, 2014. I will update this blog post with show notes in the near future. Read More

With relative frequency, our recruiters come across organizations that believe it to be an advantageous strategy to recruit from their competition. This is understandable. On the surface, the strategy appears to carry merit. Employers assume that those who have experience in a field will need less Read More

These days, if you run a coffee shop or restaurant, you have to offer free WiFi service to your customers or you will lose them to competitors. For most food establishments that means that WiFi is just another cost of doing business.
But it doesn’t have to be. Read More