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What makes one small business stand out from all the rest? Nine times out of ten its the owner. What the owner does, what he says and how he treats ...Customers for Life? Read More

It takes a long time for a self employed business owner to build up a reputation for great customer service. I am a caring person, and putting customer service first ...The Customer is Always Right, (Especially when you think they aren't!) Read More

The most difficult part of the sale for most people is the close. Practicing what you will say before the sales call can make the close easier. Here are 10 ways to close the sale. Read More

Yet again we can prove that selling is better than sex – and far less risky too. Finding new customers won’t get you into trouble either. You can have as many customers as you want, and as many as you can handle! Read More

Last night's halftime performance by The Who at the Superbowl had some great sales lessons. Here's what I mean... Read More

Want to see a surefire way you can sell more products or services to your clients and prospects? Here is a method that you can use to help increase your chances of landing new clients and landing new sales. Read More

Creating value can go beyond the usual in an unusual economy. Having your clients become reliant on you for more than just product or service can drive value for both clients and your company. Read More

Closing is the first skill or attribute a salesperson must possess. Not because they need to be able to close a deal, but because they need to obtain the commitment to open the possibility of working together, which is the first and most critical commitment the salesperson must obtain. Great salespeople obtain commitments that move the deal through the sales and buying process. Read More

Your mission as a sales person should be to find companies that have immediate wants and needs. This means that something happened or is happening to them... Read More