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Social Media gives companies the ability to build customer relationships like never before. Customers can share positive experiences they've had with a company, and when they share negative experiences companies can address them proactively.. Read More

While a contract agreement isn't required to legally operate as a freelancer, it's well worth your while to create one. This article explains the benefits of a freelance contract and offers tips on what to include and how to negotiate. Read More

Want to turn your favorite hobby into a business? From home improvement to music, here's a look at some of the best hobbies for making money Read More

Here’s a stat for you: YouTube is the second largest search engine on the Web with more than 2 billion views a day. That’s right, two billion. And contrary to popular belief, it’s not all just silly cat videos and adolescents injuring themselves. Your customers turn to YouTube’s search bar every day to look for how-to’s, product reviews, and other information about the companies and brands that interest them. And even when they don’t turn to YouTube, Google is using Universal Search elements to put the videos in traditional search. Video is everywhere and it’s what people want.

As a small business owner, you want to find ways to take advantage of that. And there are plenty of them. Here are six ways small business owners can use video to attract customers, increase their rankings, and differentiate their brand from all the others competing for the same eyes Read More

Facebook is popular, no doubt about that. The question on the minds of entrepreneurs is if there’s any benefit for them to jump in and actually use Faceboo Read More

Google has finally released an official API with documentation for Google Buzz. In their blog post, DeWitt Clinton of Google’s Development Team went over a few of the new features available in the API and what developers can expect Read More

Xing.com's Bill Liao on what Internet entrepreneurs need at the Irish Internet Association’s Annual Conference held in Dublin Read More

This is an article I wrote about problems I discovered by simply going to my online store website and acting like a customer. The truth is that I rely on Google Analytics way too much and check my stats way too often. Read More

There’s been a lot of talk about Facebook’s privacy mess for days now. I bet we all know the story, right? Privacy controls are broken, everyone is getting irritated, and Facebook’s not too concerned, blah flippidy-freakin’ blah blah. Honestly, I’m getting sick of hearing people making a big fuss that they’re quitting Facebook on May 31. Read More

In a crazed, ultra-competitive business-world filled with mind-numbing technological leaps, "low-tech" can be a great way to restore a sense of relaxation, revitalization and rejuvenation. It's back-to-basics in my latest biz-blog article.. Read More