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Here are five things any front-line employee can do to welcome customers, make them feel wanted, give them comfort that you are there to serve, and actually enjoy the interaction! Read More

Wouldn't it be cool if business owners got to draft people like the NFL does? Here's why a content marketing specialist needs to be the first pick for ANY business. Read More

By now I'm sure you are familiar with Google's social layer known as Google + and perhaps you already know about Hangouts on Air. Hangouts on Air or, as they are sometimes referred to, HOA's are live online videos that are broadcasts to your Google+ page or profile and your YouTube channel at the s Read More

When it comes to acquiring customers, most people focus on the cool kids of social networking like Facebook and Twitter. But sitting at the front of class with a lot of ambition is LinkedIn. More than a digital rolodex, LinkedIn is fast becoming a publisher, super connector, economic data specialis Read More

An interesting first hand insight into self-employment and freelancing. Giving advice on how to tackle self-employment taxes, including the essential dates, business expenses, invoices and tax forms. A good read for any freelancer looking to grow their knowledge on taxes and never get caught out ag Read More

Once you've decided that you want to do email marketing for your business, you need to decide how you're going to deliver those emails. Here, I get into the 2 most popular options (and why I chose the provider I use) as well as a great baby step option if you're just getting started. Read More

Do you have an ultra-talented employee no one else can seem to get along with? Take these 5 steps to improve the situation. Read More

Whether you are going to open a branch office or set up a new business, Hong Kong is one of the best places to do so. How so? Read More

Have you ever wondered how on earth Coca-cola or Nike become THE brand? The answer lies in this one, single word. Read More

Jeff Zbar joins Jim Blasingame talk about the relevance creating power you have in the palm of your hand in the form of your smart phone photo and video camera. Read More