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Walmart is cutting about 7,000 jobs at stores around the country. The jobs are primarily centered around invoicing and accounting, not customer facing roles.
So, instead of having employees work out of offices at stores around the country, Walmart says those tasks will be handled at a central offi Read More

In their quest to find out what makes customers “tick”, business owners have invested in Big Data, surveys and social media campaigns.
The problem with this approach is that it is not enough. Customers are driven by more than what they post on Facebook or what they check off on a survey.
Business Read More

You’ve broken the law.
Don’t let it bother you too much however, because it’s likely that almost everyone in the U.S. has broken a weird state law at one point or another and guess what! No one’s coming to get you.
You’ve heard about these laws, right? Statutes that declare things like, “One may Read More

Giving your business a boost doesn’t have to be difficult or incredibly time consuming. In fact, there are some essential elements of building successful businesses that can sometimes get overlooked. These suggestions from members of our small business community include some small but important thi Read More

Marketing to attract new franchise owners is a science. But, like all science, it can be abused. People looking to buy a franchise can get taken advantage of. Here's an example of what I mean. Read More

A common request I hear from aspiring entrepreneurs is for an assessment of their latest idea. I don’t even try to assess things at the idea level, since I can’t read minds. I can assess execution plans, if you have any. Yet I believe that business success is more a function of the person than the Read More

We small business owners are among a record-high 14% of Americans who are either starting or running a business (“The U.S. Now has 27 Million Entrepreneurs”, Inc.com) and while the laborers and employees of the past century built this country and made big business trillions of dollars, the new cent Read More

What's the best social media advice we can give? Know when it's time to let someone (capable) handle your social media accounts for you. Read More

These bad customer service phrases are just the worst! Learn why they don't work and what you should say instead to keep your customers happy. Read More

Are creative robots going to take over our jobs and our lives? Should we be worried or is fear purely an overly active imagination by people who would have also feared the industrial revolution? Read More