BizSugar.com › Management › Walmart Cuts 7,000 Jobs, Plans for Greater Focus on Customers (Watch)

Walmart is cutting about 7,000 jobs at stores around the country. The jobs are primarily centered around invoicing and accounting, not customer facing roles.
So, instead of having employees work out of offices at stores around the country, Walmart says those tasks will be handled at a central office or by machines.
Cutting jobs usually isn’t seen as a great sign for businesses. But in this case, Walmart says that it wants to focus more on customer facing positions. The company has recently focused on making more employees available to actually interact with customers in stores. And at a recent shareholder meeting, the company claimed that customer satisfaction has risen for the last 79 weeks in a row. So it’s possible that those efforts are paying off.