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Don't burn your bridges when you leave your job. I see great candidates with super experience destroy their relationship with a company when they are made redundan Read More

Customer communications, particularly written, can be over examined to the point of being false. What is the right approach to responding to a customer and how much of you should come out in the text Read More

Many small businesses have benefited largely from the use of direct mail postcards. However, this marketing strategy can guarantee success only if done properly. Improve your business by following the simple rules in marketing through postcards. Below are direct mail marketing tips that you should apply in all your future direct mailing promotions Read More

It's challenging to get prospects to return your calls. Here are nine reasons why they might not be calling you back Read More

Whether you are being threatened with a lawsuit, think you may have a case, involved in a dispute with a neighbor, or trying to start your own business, there are simple steps that you can take to clarify your position and save money. Read More

We all get stuck.

As entrepreneurs, some days it can be tough to start the next big marketing effort or make all of the hard decisions. Coach Danielle LaPorte shares here effective strategy for getting unstuck Read More

My new book, The Referral Engine – Teaching Your Business to Market Itself, ships next week so I thought I would share some of the key points via a slide show. Hope you grab something tweetable and, well, consider buying the book too :) – links to buy – Barnes & Noble, Amazon, 800-CEO-READ or Indie Boun Read More

The web is awash this morning with how Google has updated/changed/modified their UI (user interface) and while that is apparent in the US at google.com — us canucks up here in Canada using google.ca didn’t get any of that love!

As you can see from the top logo, the colorations have changed — Google has both brightened the hues of the various primary shades used as well as decreasing the 3D bevelled look and lightened the drop-shadow too. Read More

Article on the process involved in selling a small business. From a professional business broker. The process of selling a business is much different than selling a piece of property and this article goes over the different steps Read More

So you optimize your website for Google, right? And Yahoo and Bing? But have you stopped to think of some of the alternative search engines that don’t call themselves “search engines”? Places your target market is searching Read More