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Today I gave presentations to Grade 9 and 12 students at Carlton Comprehensive High School for career day. I told them about what I do and I gave them a couple of questions to try out being a business consultant. I came up with four rules for them to find their best career choice Read More

Last week I wrote about a door-to-door sales experience that bothered me (posts here and here). This weekend another salesperson knocked on my door, and it didn't go much better.. Read More

Hit you prospects over the head all day everyday with non-stop marketing come-ons (spam really) they never really asked for. It's done on Twitter, in other social media, on blogs and in e-mail. It's called whack a mole marketing. And according to Chris Brogan, it's simply got to stop. Before all your followers unfollow you, all the people on your e-mail list block your submissions and you loose your entire community, have a look at Chris's impassioned plea Read More

Leaving comments on blog posts can be a great way to promote yourself and your product. There are rules though and here are 10 tips you should consider Read More

Dissatisfaction is a prerequisite to any sale. It provides the compelling reason for your dream client to change, it provides the motivation to change, and the narrative that good storytelling requires. Real opportunities don’t exist without dissatisfaction Read More

Last month at Chirp, Twitter’s Developer Conference, the social networking company revealed that they have now surpassed 100 million users; 105,779,710 to be exact. On top of that, they get about 300,000 new users each day, receives 180 million unique visitors a month, and 75% of traffic comes from outside of the Twitter website. Read More

Over the past month, I have had an ongoing dialogue with Tom Peters over Twitter. The content of our 140 character limited conversation has been the power of first impressions. Having decided that there is nothing that can be achieved in the short period of the seven seconds in which many judgments are formed, I decided to try to “go Mandela” and simply smile. This open letter to Tom Peters is my report and recommendation Read More

In a blog post this morning by Kevin Rose, it appears as though Digg has cut roughly 10% of their staff. Layoffs have been made to around 12 employees, and it was difficult on the entire staff to part with many members Read More

This article explains how we, as human beings, fail to communicate with specificity in many facets of our lives to the detriment of our business results and personal relationships.

The article cites three specific and pertinent case studies. T two in business and one in a personal relationship were conflict and mis-understandings occurred when the individual initiating a message thought they were being clear, but the recipient was left to guess, mind-read, fill in the blanks and put their own meaning on the communication, which almost always creates problems Read More

What's a disappointing retail selling experience look like? It looks like this. Let's put an end to trite selling forever Read More