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What’s the most effective way for retailers to both acquire and retain customers? According to a recent survey of retail businesses by WBR Digital for Emarsys, it’s email — by far. More than eight in 10 businesses surveyed (81 percent) say they depend on email for customer acquisition, while 80 per Read More

Planning a new app for your small business? Make sure you build it on Google’s (NASDAQ:GOOGL) Android, since that’s where you’re most likely to find your customers.
According to a new Gartner report, Android is dominating the smartphone marketplace with a whopping 86.2 percent share in the second Read More

Snapchat is paying $110 million, with 75 percent in stock and 25 percent cash to acquire mobile contextual search engine Vurb. The deal also includes a $75 million retention bonus to keep Vurb founder and CEO Bobby Lo.
Vurb touts itself as tool for helping consumers decide what to do and who they Read More

I learned from my conversation with Brian Peters that you could auto"magically" manage your new media accounts and be a social media evangelist at the same time. As a former purchaser, it gave me a kick to learn about a company without regular sales people. I wonder what a Happiness Hero is reading Read More

A new patent granted to Apple suggests that the tech giant could be working on a waterproof smartphone. Currently, the company doesn’t offer any waterproof models, while one of its main competitors, Samsung, offers three.
But keeping up with the competition likely isn’t the only reason Apple is wo Read More

Social sites like LinkedIn are great for making connections and getting in touch with potential partners and prospects. But if you prefer to communicate with those connections directly via email, you might find it difficult to get in touch.
If you’ve ever spent a significant amount of time searchi Read More

When a customer experiences poor customer service, what happens next can make or break your relationship with that customer. Can you win back a customer after a negative experience? If so, how? Read More

You know the eCommerce industry is on a roll when two market leaders post better than expected results.
In the second quarter of 2016, Amazon and Shopify beat analyst expectations to report impressive growth. And the success of these companies, though quite distinct from one another, may hold key Read More

Running a startup just got easier. That is if you can make it into a good startup accelerator. There you may be able to access resources and experts that can make the growth process easier. Be sure to understand the difference between an accelerator and an incubator and why investors prefer the acc Read More

Facebook (NASDAQ:FB) owned Instagram says that users will now have the power to constantly update their followers with videos and photographs throughout the day. You can post unlimited content, add text, effects and filters. The new directive is the result of a new feature Instagram recently introd Read More