10% 20% 30% What's a "Good" Process Improvement?

10% 20% 30% What's a "Good" Process Improvement? Avatar Posted by Copysugar under Management
From http://www.theprocessninja.com 927 days ago
Made Hot by: seobromino on April 15, 2014 10:06 am
I'm often asked by clients what levels of improvement they can expect from my work. Clients are fascinated by pinning a percentage on each process so that they can show this to senior managers and say "We've saved 30% of the total cost of the process!"

But let's clarify a few things here... Read More

6 Tips for the Best Online Customer Support

6 Tips for the Best Online Customer Support Avatar Posted by AbhiZopim under Customer Service
From http://blog.zopim.com 929 days ago
Made Hot by: Webdev1 on April 15, 2014 8:59 am
Effective online customer support is crucial to keeping customers engaged. Follow our 6 tips to improve your support and impact the success of your business. Read More
The social media landscape is evolving rapidly, and therefore, your social media marketing strategy cannot remain static. Instead, it’s important to reevaluate business goals, social media campaigns, platform results and revise your strategy at least once a year -- if not quarterly. Read More

10 reasons why you can't build a great team

10 reasons why you can't build a great team Avatar Posted by devan under Management
From http://blog.sandglaz.com 929 days ago
Made Hot by: zioncampo on April 15, 2014 8:45 am
Wouldn't it be great to build the best team possible? A team made up of people who have initiative, drive and smarts? A team filled with people who do great work and make you look good? Brad Farris shows you why you CAN'T build it -- and what's holding you back. Read More

How to Turn Objections Into a Powerful Sales Tool

How to Turn Objections Into a Powerful Sales Tool Avatar Posted by TST1 under Sales
From http://www.inc.com 928 days ago
Made Hot by: ObjectOriented on April 15, 2014 8:37 am
Objections are inevitable. Responding well makes the difference. Objections are an every day occurrence in the sales world, so how do you plan on dealing with it? It's the difference between winning more deals than losing, so do it right. Read More
It seems that workshops and breakouts really changed in years. 30 people sitting in stack chairs around U-shaped tables. Sure, we can add some technology but the basic structure is the same. Here are some new tips to make workshops more effective, memorable and fun. Read More
CIOs switching focus to engaging customers, self-awareness for leaders, spying on your competitors, why you’re not striking a chord with followers, giving feedback, should you blog every day, best times to post on social media, mistakes on Twitter and LinkedIn and responsive websites. Read More
Are you focusing on creating high impact visual content? If not you could be missing a huge opportunity to grow your audience.

Learn how to take advantage of stunning visual content in this post. Read More

The Future of the Credit Card [Infographic]

The Future of the Credit Card [Infographic] Avatar Posted by SaadAhmadkhan under Technology
From http://www.visualistan.com 928 days ago
Made Hot by: bloggerpalooza on April 15, 2014 7:55 am
Remember when Chip and PIN was the way of the future? Credit cards are constantly evolving, with new extras like customizable designs and exclusive perks for big spenders. The infographic will not only get you up to speed on today's tech, but show you the incredible future of credit cards.
Read More
Improvements to customer onboarding are all the rage these days. Why so? Probably because most organisations do it so badly.

Firstly even by it's name we make the process of becoming a customer sound like something that will require herculean effort to achieve - boarding a ship with your luggage Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …

Laura Petrolino @lkpetrolino Helps Businesses When Pigs Fly

Okay, we know how that sounds, but just listen for a minute. Laura is in the business of making the impossible … More
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