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Many Canadian businesses are faced with a conundrum: do they set up their website on a .ca domain or on a .com domain. There are pros and cons for each, and some of those are related to SEO, to the rankings that the website can achieve in the search engines Read More

As an entrepreneur, it can be very intimidating when you realize that you're competing against massive companies with years of successful history Read More

According to Sysomos, everyone on Twitter is just five steps away from each other and about half of all the people on Twitter are separated by only four steps after analyzing 5.2 billion friend and follower relationships on Twitter. Despite that, the six degrees of separation still holds true on Twitter where 13.06% of Twitter relationships are covered by it. Read More

A few weeks ago I submitted a post on the correlation between confidence and success, and was surprised to find how many responded and expanded on this concept. This post is a follow up as such, and discusses the impact of beauty in the world and how it affects our success rate and confidence levels Read More

When you know you are going to face a specific hurdle in a sale, you need to know how to "take it away" in advance. Many sales people stress over common recurring obstacles that are easily removed if the plan in advance Read More

“What companies do you think of when I say Excellent Customer Service”? People answered, LL Bean, Disney and Ritz Carlton. All 3 great answers but I wondered aloud why none of them mentioned their own companies?

If you focus just on the interaction of the sale, you will never focus on the experience the customer has around the sale. From the moment they contact your business and all through the process, there are things that you have to focus on or else they could derail that sale and customer retention .
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Representatives from the U.S. Small Business Administration and U.S. Department of Health and Human Services discuss the realities of new health care reform and its impact on small business as well as answering some important questions from the public. As with the other video on health care, we'd like to invite some discussion from the BizSugar small business community. Please leave your comments below Read More

As blogs become an integral, indispensable part of a modern business, competitiveness and pressure to blog mount! A blog has become an added, highly-effective tool to win over the next client. But the pressures involved in blogging your business to success? "Oh my..." Read More

The National Federation of Independent Business has put together this video about concerns raised over the new healthcare reform legislation. The reform remains controversial with small business organizations who insist it will be costly and prevent both growth and creation of new jobs. However, supporters insist many small businesses will be exempt from the healthcare mandate and that it will eventually make healthcare less expensive for all business. What do you think. We'd love to hear from the community on this. Leave your comments below Read More