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Mobile is receiving lots of attention in marketing circles due to high adoption rates and the potential for rich customer insights gained through an abundance of mobile and location data.

What does this mean for the voice channel and the customer experience? What are the implications for custome Read More
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Who cares that you had pancakes for breakfast? Who wants to see an Instagram picture of your kids? Who even wants to know that you checked in at the local bar? Well, I’d like to argue that a LOT of people do and, in fact, I’m making a living off of the relationships that I have made by sharing thes Read More
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Most people are probably unaware of the business of blogging, one of the promising online business ideas. A blog is defined as an online journal… Read More
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Social behavior targeting is the future for businesses of all sizes. Understanding your customers and their needs can increase your sales and decrease time wasted on dead leads. Read More
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Join Cyndie Shaffstall, Founder and CEM of Spider Trainers as she discusses the benefits of email for search engine optimization and SEO best practices. Read More
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I’ve laid out a proven tactic for lifting your e-commerce newsletter conversions. This is a trick used only by the savviest of email marketers though it is now easy enough to do that any online store can make the most of it. Read More
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When many companies want to improve customer service, they analyze what competing companies are doing and try to do just a little bit better. Yet according to Ron Kaufman, author of a terrific new book called Uplifting Service, that approach rarely results in customer service that is exceptional.
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Do you understand the buyer's longer term strategy for the purchase of your products and services? In this whitepaper we will use a model normally hidden from salespeople to illuminate your buyer's next move, and help you to shape your customer's buying strategy. Read More
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Social networks go in and out of style. Fortunately, you don't have to keep up with "what's hot". There are underlying principles you can use -- on any social network -- to get more fans, increase engagement and ultimately drive sales. Read More
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Right SEO optimization tips is what newbies wants to know about and are spending lots of time on searching about it. Read More
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Share your small business tips with the community!
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