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If you invest in a franchise, you will get lots of great things... Read More

One of the partnerships I'm most proud of is my long standing relationship with OPEN from American Express. I've said for so long that I believe OPEN is the entrepreneur of credit cards. I've been contributing content on the OPENForum content hub since it's inception and this past week OPEN made a bold move to make the site even better by adding a Read More

Twitter is being hailed as one of the best marketing opportunities to to arise over the last five years. As a marketing tool for small businesses it can really level the playing field. Unfortunately, like everything else on the internet, Twitter has become the victim of hacker attacks and the implications for reputation management are huge. Read More

Many small businesses are getting their feet wet using this new marketing tool; but others are still not educated about the benefits to their business. There are seven major benefits to small businesses who market to customers through their cell phones. Read More

You have a presentation that just rocks! You have given this presentation, training, and/or workshop to people in your local area and the response was phenomenal—..so why not bring it to a wider audience? These 5 tools will help you bring your presentations into the digital age and to a global audience. Read More

Blog reader insights captured from comments and compiled into one great list. Read More

The concept of network neutrality is a highly controversial one. Advocates maintain that Internet service providers should not be allowed to manipulate Internet traffic provided by their competitors in order to speed up their own service. ISPs say they need their freedom to choose, for business development purposes. Read More

Blogging is a great way to grow your business. It adds credibility to your business, helps brand you and your business and creates the kind of community and authenticity prospects are craving. Read More

As small business owners, we all know that marketing tools can be real lifesavers. Making yourself and your business available online these days is a must to any small business owner. Your customers need to be able to reach you, they want to see you — and you want them to return to you. Read More

In a previous post, Concentrate on Customers, Not Yourself, I mentioned service that might discourage or lose you a customer. Today, I'll relate customer service that made a very positive impression. Although this occurred at a fast food restaurant, the principle applies in any business, including your home business. Read More