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For a long time, interactive voice response systems have been the norm for contact centers around the world. However, in today's mobile world, more consumers are using smartphones and other devices that are less compatible with traditional systems. Read More

In order to combat ignorance in favor of the advancement of effective visual communication on the web, I would like to devote this article to tackling one very common misconception: the relevance of… The Fold. Read More

Promoting a blog can sometimes feel as hectic as promoting an auto insurance brand. There are so many of them out there offering what looks like similar products that differentiation can be difficult. Here are five steps that will help you promote Read More

It would be funny if it weren't so serious -- Symantec is urging customers to disable its pcAnywhere remote control software because it lost the source code to hackers back in 2006 and never made attempts to change the code to protect users. Read More

Creating a Facebook page is a lot easier than getting people to like it. Follow these easy steps and you'll be off to a great start. Read More

Face-to-face networking is an essential element for small business, but it's extremely daunting, not to mention how do you remember everyone's names? I devised my Networking Rule of 3 to make it easier and get better results. Read More

Learn simple steps that you can take to make your existing clients to buy more from you. Sales advice. How to quickly increase your sales from existing clients. Read More

Being successful with this business is really depends on you and no one can control you, which adds a lot to your character and the finances in the course of the extra income you earn Read More

I’m 26 today. For my birthday post this year, I’m reflecting on some big changes I’ve made to the blog in the past year and the logic behind those changes. Read More

Who says blogging has to be boring? I am sure you realize that not everything is about making PPC ads, link building or on page SEO. For marketing to be effective, it has to be entertaining and as a blogger, if you’re not having fun with your work, you can be sure your audience is going to be… Read More