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Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Meanwhile, bad customer service can generate complaints. Below are 10 phrases that will make your customers happy and buy more from you! Read More

Google has updated its Inbox by Gmail email app several times since launching it in October 2014. Initially limited to those using @gmail.com addresses in conjunction with iOS or Android apps or the Chrome browser, Inbox is now available for business app email addresses, as well as in all browsers. Read More

Choosing the wrong content marketing agency can lead to a nightmare no one should have to deal with, and in today's Mojo, I'm sharing my #1 tip on avoiding B.A.S. (Bad Agency Syndrome). Read More

While many professionals recognize networking is important, they aren’t sure where to start or what best practises will help them succeed. There are five key questions you should be asking to start networking – and succeed. Read More

Girls who learn how to code are really good at it. Problem is, so many girls don't even try, or they try and give up. In this article, Reshma Saujani, founder of the program "Girls Who Code" explains why that is, and what can be done to encourage girls to learn how to code. Read More

If you’re not engaging with your customers online and using social platforms to build and foster relationships, you’re not only failing to reach a wide group of potential customers but are alienating yourself as well. Instead, take time each day to improve your digital marketing efforts to connect Read More

More and more people are now using adblocking software, so why aren't brands working harder on their creative strategy to attract targeted customers? Read More

When I ask owners what makes their company different, most of the time the answer is “Our service!” “We really take care of our customers. If all your small business does is duplicate the standards of corporate giants, please don’t pretend that it is special. Read More

Pennsylvania legalizes medical marijuana and goes down in the history books as the 24th state in the U.S. to do so.
Surrounded by a jubilant crowd of supporters in the rotunda at the Capitol building in Harrisburg, Gov. Tom Wolf, signed the bill into law.
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Do you own a business and dream of franchising it one day? Franchising can be one of the fastest and least capital intensive ways to expand a business, but it’s not without its challenges. Many businesses have collapsed in financial ruin and destroyed their reputation by franchising their busines Read More