One tactic that brands often use to find and/or create brand advocates is surprise and delight. We explore how to execute these promotions correctly.
Read More
Lonelybiz submitted the following stories to BizSugar
How to Surprise and Delight Your Customers
Posted by lonelybiz under Customer ServiceFrom http://lonelybrand.com 3708 days ago
Made Hot by: steefen on March 16, 2014 2:08 pm
Don't Tweet That! Intercepting Negative Reviews Before They Go Viral
Posted by lonelybiz under Customer ServiceFrom http://lonelybrand.com 3708 days ago
Ah, the sting of a negative review. We’ve all experienced them, but you can’t prevent customers from airing their frustrations on social media…can you?
Read More
Local Businesses, Customers Don't Care About These Site Features
Posted by lonelybiz under TechnologyFrom http://lonelybrand.com 3732 days ago
Local business customers say that certain site features aren’t that important, but that doesn’t mean you should ignore or disregard them altogether.
Read More
Holiday Roundup: 3 Great Valentine's Day Promotions
Posted by lonelybiz under MarketingFrom http://lonelybrand.com 3733 days ago
Brand Valentines take much thought and effort to stand out from the crowd AND relate back to the actual brand. Here are 3 that did the job.
Read More
10 Website Essentials for Your Local Business
Posted by lonelybiz under MarketingFrom http://lonelybrand.com 3733 days ago
BrightLocal compiled a list of the top 10 elements consumers want from a local business site. Here are the essentials your site should have and why.
Read More
The Thin Green Line: What You Need to Know About Astroturf Marketing
Posted by lonelybiz under MarketingFrom http://lonelybrand.com 3736 days ago
Made Hot by: robinandy58 on February 10, 2014 5:59 pm
The deceptive nature of astroturf marketing can result in backlash and fines from the FTC. So, what can your brand do to steer clear of it?
Read More
Why You Need a Community-Run Customer Support Forum
Posted by lonelybiz under Customer ServiceFrom http://lonelybrand.com 3744 days ago
Made Hot by: NanoTechnologyMedia on February 6, 2014 8:08 am
Not only do customer support communities make frustrated users feel more comfortable, they can also provide benefits for brands themselves.
Read More
4 To-Dos for Local Businesses in 2014
Posted by lonelybiz under MarketingFrom http://lonelybrand.com 3753 days ago
Made Hot by: Copysugar on January 28, 2014 8:49 pm
As big box stores continue to grow, it gets harder and harder for local businesses. Improve your odds of survival by resolving to take these steps in 2014.
Read More
Is the Death of the Pop-Over Near?
Posted by lonelybiz under AdvertisingFrom http://lonelybrand.com 3758 days ago
Made Hot by: DigiTechBlog on January 21, 2014 6:57 pm
Pop-overs have been a favorite with digital marketers for a while now, but we wondered, are pop-overs losing their effectiveness?
Read More
The 5 Industries with the Worst Social Media Response Rates
Posted by lonelybiz under Customer ServiceFrom http://lonelybrand.com 3760 days ago
Our pals at Sprout Social recently found the average social media response rates for each industry. Here are the five worst performers.
Read More
Subscribe
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”