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A CRM (customer relationship management) system is an investment in your team’s productivity. Do you know what questions to ask when choosing a CRM? This post explores 4 key questions you must answer before making a decision. Read More

I am inspired by my recent discussion with Deb Calvert, President & Founder of People First Productivity Solutions.  Inspired by the way she depicts the simplicity of selling, a topic that so Read More

3 simple steps to be true to who you are as you step in the door at work and avoid the pitfall of putting on a costume at work. Read More

This article introduces 10 tips that can be used immediately to improve the open and click-through rates of email marketing campaigns making them more successful. Read More

Examining Apple's strategy for turnover. Differentiating high-performance and low-performance turnover to ensure KPI alignment with strategic goal. Read More

Everyone wants their content to be more sharable and the headline is usually reason anything gets shared online. Here's how to write a popular headline. Read More

Many freelancers and small business owners completely misunderstand the best ways to ensure that they’ll get paid for the work they put in and to weed out the rotten tomatoes before they start spoiling the garden. Read More

We usually look at blogging and content marketing as an external benefit. It brings in traffic, creates our platform, establishes our expertise, and hopefully generates leads. But we can’t forget: [...] Read More

Recently, Edmunds.com filed a major lawsuit about the online reputation management firm Humankind Design after the firm posted fraudulent comments on the site. The outcome of this case could have serious repercussions for the online reputation management industry. Read More