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A recent report from The Social Media Examiner shows small business and sold proprietors are gaining significant benefit from social media marketing activities. This post summarizes the findings. Read More
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TabSite is a great new tool making it easy to have custom content on your Facebook Fan Page. TabSite gives you the ability to use a simple CMS content editor to update a custom tab on your Fan Page. Read More
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Overview of criteria I use when deciding what communications roles I have my business owner clients fill and which ones I do myself. The following are a few quick guidelines I tend to use when makin Read More
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There’s no doubt that Facebook Pages has helped a lot of organizations, businesses, celebrities and bands to connect with their readers/customers. As for Online Media Gazette Facebook’s Page, the add Read More
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Shane Snow has done it again; this time he has come out with an infographic for the history of location technology. The rapid rise of location-based networks such as Foursquare, Gowalla and possibly Read More
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Recently, Facebook announced that they’ll replace the ‘Facebook Connect’ feature with their preferred ‘like’ functionality feature. This update is the latest amongst a slew of them in the past couple Read More
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I typically spend 2-3 hours each week blogging, and maybe another hour replying to comments. I also spend 1-2 hours reading tweets, Facebook updates, blog posts, etc. That's on top of the two hours Read More
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Social media might be the best tool for crisis management because it allows one to both confront critics openly while bypassing them and going directly to the customer. Read More
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If you’re talking to your boss about social media, and she’s thinking social campaigns and apps, and you’re thinking social CRM, you’re not even having the same conversation.

I’m not about to bani Read More
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Reputation management problems often exist because of a significant communication breakdown. A confused consumer could not get in touch with an informed (or caring) representative, a product’s limita Read More
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Share your small business tips with the community!
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Share your small business tips with the community!








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