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The world is filled with all sorts of people, and if you’re in business, you will encounter many types of customers. Some are easy to please and a pleasure to do business, but others may be very difficult to please and difficult to treat. If your business is a business online, then communicate with Read More

Google moves sometimes with the speed of a turtle and other times well ahead of the pack, and the latest addition to the search results page is both quite surprising and interesting, eh!

Go to google.ca (note, .ca only…as I can not get this to display on google.com!!!) and then enter a search te Read More

If you have a paragraph that looks good, there is a better chance that it will be read. Think about it. How many times have you looked at a document and groaned? The A4 page is one long paragraph.
Where do you start? What's the point of it? You start reading and by the third sentence, you’re bored Read More

As many contributors here at BizSugar have noted, social media can be a powerful force for small business on the Internet, but using any social media is about so much more than simply posting some content based on your products or services. In fact, it's about building a community, something many p Read More

Did you know 3 words are ideal for an online search? Did you also know that 2,3 and 4 words make up 62% of all searches online? Do you want to see a great trick to optimize keywords for your online presence? Read More

When does your company start thinking about social media? Is it from the very beginning or at the end, applying a rubber stamp to the project? Have a look at a typical mechanisim and what could your business do differently... Read More

Blogging contests as a traffic generation strategy: time wasters or worth a try? What are the benefits or disadvantages? Read More

In business, we encounter people who would suggest that they are customers but don't actually ever intend buying anything from us. Customer service and engagement is just as important with them otherwise you might miss out on a positive reference to a real future customer. Read More

Personality is described on Dictionary.com as “the visible aspect of one's character as it impresses others.” Sometimes though, what’s impressing others in person can go awry online, and then you’re not impressing anyone at all. Social media is supposed to be an expression of yourself online – and Read More