20 Ways to Improve Your Customer Service

20 Ways to Improve Your Customer Service Avatar Posted by viclogic under Customer Service
From http://entreb.com 540 days ago
Made Hot by: Digitaladvert on September 15, 2013 2:40 pm
A good customer service is vital to making our business profitable and sustainable. Here are 20 practical ways to improve your customer service, make your customers happy, improve your sales and profitability, and make your business a success. Read More

British Airways Sponsored Tweet: Customer Service Is Critical

British Airways Sponsored Tweet: Customer Service Is Critical Avatar Posted by mmangen under Customer Service
From http://www.v3im.com 536 days ago
Made Hot by: maestro68 on September 15, 2013 1:18 am
When Hasan Syed purchased a promoted tweet to complain about British Airways, he underscored an important lesson: online customer service is critical. Read More

How to Build a Customer Service Culture

How to Build a Customer Service Culture Avatar Posted by dhennessy under Customer Service
From http://experts.allbusiness.com 536 days ago
Made Hot by: PMVirtual on September 14, 2013 11:08 am
Building the ideal corporate culture doesn’t happen by chance. If you are a leader of a company or organization and you want to instill a customer service culture, how do you make it happen? Read More
Here are some good lessons on relationships: how to build them and sustain them and use them for good business. You can really learn a lot from this especially if you're business loves to work on its own. It is time to take things to another level and promote the traditional way. Read More

Learn What Drives Your Customers' Decisions

Learn What Drives Your Customers' Decisions Avatar Posted by smallbizwoman under Customer Service
From http://semphonic.blogs.com 551 days ago
Made Hot by: fusionswim on August 30, 2013 11:44 am
You know that your customers are buying from you. You may even have good enough data to know a little bit about them. But until you know what drives their decisions, what causes them to choose your product or service over that of a competitor, you may still be missing a critical piece of the puzzle Read More

3 Steps to Resolve Bad Customer Reviews and Feedback

3 Steps to Resolve Bad Customer Reviews and Feedback Avatar Posted by lonelybiz under Customer Service
From http://lonelybrand.com 560 days ago
Made Hot by: mikehartman1 on August 26, 2013 3:20 pm
Losing a customer or failing to meet his or her expectations can be scary. It’s important to remember, though, that you haven’t lost them yet. Research has shown that if you resolve a complaint in the customer’s favor they will do business with you again 70% of the time. The trick is reaching out a Read More

Relationship Starved Customers Are Ready to Commit

Relationship Starved Customers Are Ready to Commit Avatar Posted by dhennessy under Customer Service
From http://experts.allbusiness.com 556 days ago
Made Hot by: LimeWood on August 26, 2013 4:57 am
Just when you think your customers are ready for a meaningful relationship, they are speed dating other companies like crazy. Making real, lasting relationships with Customer 2.0 means updating your sales playbook in the following areas. Read More

The Power of One Simple Question

The Power of One Simple Question Avatar Posted by lyceum under Customer Service
From http://timberry.bplans.com 560 days ago
Made Hot by: FutureVision on August 23, 2013 6:41 pm
By Tim Berry:

I like this. If you want real customer feedback, keep it simple. My friend Stephen Lahey, of Small Business Talent, understand email, and who he’s talking to, when he asks his small business owner clients one simple question: Read More

The Psychological Price of Entrepreneurship

The Psychological Price of Entrepreneurship Avatar Posted by bigmoneyweb under Customer Service
From http://www.inc.com 554 days ago
Made Hot by: Webdev1 on August 23, 2013 8:14 am
No one said building a company was easy. But it's time to be honest about how brutal it really is--and the price so many founders secretly pay. Read More

5 Most Popular Online Payment Systems

5 Most Popular Online Payment Systems Avatar Posted by Siraj under Customer Service
From http://www.blogcooters.com 559 days ago
Made Hot by: seobromino on August 22, 2013 4:01 pm
Every Individual on the internet needs a medium to buy and sell services on the internet. Online payment processing systems are the best methods to do it. Here are some most popular online payment systems Read More

Three Key Voluntary Policies for Women

Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …
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Dr. Shannon Reece: Empowering Women In Small Biz

Meet Dr. Shannon Reece, most recent BizSugar "Contributor of the Week" on Facebook. We'll be picking a new … More
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