Unhappy customers can be a challenge, but they can also help your business grow in big ways - they can even become your brand's biggest advocates. Check out this article for tips on dealing with unhappy customers and turning them into assets. Read More

6 Tips for the Best Online Customer Support

6 Tips for the Best Online Customer Support Avatar Posted by AbhiZopim under Customer Service
From http://blog.zopim.com 843 days ago
Made Hot by: Webdev1 on April 15, 2014 8:59 am
Effective online customer support is crucial to keeping customers engaged. Follow our 6 tips to improve your support and impact the success of your business. Read More

Work for Your Referral

Work for Your Referral Avatar Posted by HouseHunt under Customer Service
From http://www.blog.househuntnetwork.com 842 days ago
Made Hot by: OpenSourceMedia on April 14, 2014 8:44 am
Word of mouth is becoming a lost phrase in our world of pushing keys and buttons, but getting referrals from satisfied clients remains a crucial factor. Read More
Do you want to go beyond your customer's expectations? It is definitely possible. Here are some ways on how you can satisfy them. In fact, you can go as much as 100% customer satisfaction. Read More

Infographic: The #Customer1stCompany

Infographic: The #Customer1stCompany Avatar Posted by hcordner under Customer Service
From http://www.rapidadvance.com 849 days ago
Made Hot by: ObjectOriented on April 10, 2014 8:09 am
When loyalty and excellence are the goals, there's nothing more satisfying for a small business owner than to see their customers happy and content with the products and services they offer. Share your #Customer1stCompany story today! Read More

The Secret of Loyalty Programs in Fortune Cookies

The Secret of Loyalty Programs in Fortune Cookies Avatar Posted by KatieSimpson89 under Customer Service
From http://www.gocanvas.com 848 days ago
Made Hot by: Copysugar on April 5, 2014 9:13 pm
3 billion fortune cookies are produced each year. Why? They are a cornerstone of classic loyalty programs. Discover how great loyalty programs work and keep your customers coming back for more. Read More
If you want your customers to love your small business, then you have to make customer satisfaction your top priority! Read More
The rapid growth of smartphones has opened up many new business-boosting strategies for restaurants, cafes and bars who keep up-to-date with the latest technology. These days your customers are mobile so your business and its offer needs to be mobile too. Read More
Want to really get to know your clients and what they need? To accomplish this, it's important to have engaging conversations. Read More

How to Surprise and Delight Your Customers

How to Surprise and Delight Your Customers Avatar Posted by lonelybiz under Customer Service
From http://lonelybrand.com 875 days ago
Made Hot by: steefen on March 16, 2014 2:08 pm
One tactic that brands often use to find and/or create brand advocates is surprise and delight. We explore how to execute these promotions correctly. Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
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A Warm Welcome to Niall Devitt, BizSugar's New Community Manager

Please say hello to Niall Devitt, our new Community Manager here at BizSugar. Many of you know Niall from … More
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