You know that your product or service isn’t just good, it’s great—and customers are starting to notice. Now, how do you get satisfied customers talking about you? Here are some other ways to receive free marketing from your happiest patrons... Read More

3 Most Overlooked Steps to Customer Loyalty

3 Most Overlooked Steps to Customer Loyalty Avatar Posted by ivanpw under Customer Service
From 970 days ago
Made Hot by: Webdev1 on February 3, 2015 6:37 pm
Today, there are few reasons to remain loyal to any business. Want success? Give your customers the reasons. Here are three steps to customer loyalty. Read More
Quality assurance systems are designed with customers’ satisfaction in mind. They are the procedures, processes, organization, and resources that are needed to keep the organization focused on its goals and the activities it puts in place to achieve its goals. Read More
You know what really gets me sometimes? The lack of respect that customer service guys and gals get. Because customer service staff and how your customers are treated is HUGE. Maybe the most important thing in a business. Don’t believe me? Well, think on this… Read More
How can you thank your customers in a more personal, human way than automated thank you emails? Nine entrepreneurs from YEC share their simple but effective ways to show appreciation for their best customers. Read More
Zappos has become a benchmark in providing amazing customer experience. You too can have the same. Here are three points about the Zappos experience that you can apply to service your customers this holiday season. Read More
To maintain good customer relations, a reliable system for calendaring, managing emails, to-do lists, and contacts and accounts is an essential, hence the continued rise in CRM software implementation. Read More
Worried about frustrated and demanding customers this holiday season? Avoid the stress and let our ultimate customer service holiday checklist help you identify areas you need to work on to ensure your customers walk away happy and satisfied these holidays. Read More
Getting your customer to choose you is really all about three things: Frequency, Intensity and Duration.

We really only buy things to alleviate some kind of pain and frustration. When the pain and frustration of continuing as we are is greater than the pain of changing – we act.
- See more at: Read More
For many retailers, Black Friday is a hectic mess of organizing, planning, and logistics. Whether a store’s Black Friday sales are successful is highly dependent on preparing prior to the rush — and each year there is more to accomplish before doors open. In 2012, Black Friday shopping hit a recor Read More

This Could Be One of the Most Underestimated Employee Benefits

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Arthur Piccio, UPrinting Share Clients' Small Biz Spirit @UPrinting

Arthur Piccio, Public Relations and Small Business Coordinator for UPrinting, said he and the print shop he serves … More
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