Ready to Get SERIOUS About Customer Service?

Ready to Get SERIOUS About Customer Service? Avatar Posted by jeffyablon under Customer Service
From http://answerguy.com 922 days ago
Made Hot by: bloggerpalooza on September 25, 2014 1:43 pm
WordPress plug-ins can do ALMOST everything for you, but when is Customer Service a Sales Tool? In Kim Gjerstad and MailPoet's 360-Degree Marketing world. Read More
Maybe you’re stumped about what questions to ask on your customer survey. Well, I’ve done some thinking for you. - See more at: http://diymarketers.com/stop-guessing-just-ask-customers-heres-list-questions/#sthash.kPFJLTQg.dpuf Read More

This is NOT how Customer Service Works

This is NOT how Customer Service Works Avatar Posted by jeffyablon under Customer Service
From http://answerguy.com 936 days ago
Made Hot by: problogger78 on September 11, 2014 11:22 am
Customer Service requires carefully molded business process. Koeppel Nissan of Queens NY has no such process; thus Koeppel also has no customer service. Read More
When you’re just starting out as a new entrepreneur it’s pretty scary not knowing where your next dollar will come from and that uncertainty often drives new entrepreneurs to want to say yes to everyone and everything just to make sure that revenue is coming in the door. This is a strategy that wil Read More
Most of my life, I have worked in either hospitality or the b2b service sector. Both of these industries take major customer service skills and a whole lot of dedication to what you do. With my background, I have had to deal with a whole lot of difficult customers, but the question always arises, w Read More
Customers today are pretty predictable. We want what we want when we want it. I know there are plenty of shoppers out there who are all about the deal and I think that’s terrific. Read More

Functional Roles of Customer Success

Functional Roles of Customer Success Avatar Posted by lincoln-murphy under Customer Service
From http://customersuccess.gainsight.com 973 days ago
Made Hot by: leonesimmy on August 6, 2014 7:24 pm
This article covers the functional roles that play a part in Customer Success, whether performed - or influenced - by Customer Success Managers. Read More

Is Your Business Leveraging Customer Reviews?

Is Your Business Leveraging Customer Reviews? Avatar Posted by smpayton under Customer Service
From http://blog.corpnet.com 987 days ago
Made Hot by: luvhealthcare on July 22, 2014 5:18 am
Customer reviews are imperative for the success of your brand. Make sure you're getting the right ones to help you attract more customers. Read More

Creating an Effective Help Desk Knowledge Base

Creating an Effective Help Desk Knowledge Base Avatar Posted by GetApp under Customer Service
From http://www.getapp.com 1000 days ago
Made Hot by: robinandy58 on July 12, 2014 11:01 pm
Let your customers help themselves. Create a knowledge base and take the pressure off your customer service resources. The best thing about creating a truly useful knowledge base? It’s cheap, easy and, if done correctly, can actually save you money. What are you waiting for? Read More
Retail expert, Joe Keenan recently returned from the Internet Retailer Conference and Exhibition (IRCE) in Chicago earlier this month. He shares highlights from eBay's John Donahoe on succeeding in today's retail revolution. Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
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Allison Semancik Helps Ideas Sprout @AllieMiami

After years of working to cultivate other people's small business gardens, Allison Semancik decided to plant some seeds … More
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