The rapid growth of smartphones has opened up many new business-boosting strategies for restaurants, cafes and bars who keep up-to-date with the latest technology. These days your customers are mobile so your business and its offer needs to be mobile too. Read More
Want to really get to know your clients and what they need? To accomplish this, it's important to have engaging conversations. Read More

How to Surprise and Delight Your Customers

How to Surprise and Delight Your Customers Avatar Posted by lonelybiz under Customer Service
From http://lonelybrand.com 814 days ago
Made Hot by: steefen on March 16, 2014 2:08 pm
One tactic that brands often use to find and/or create brand advocates is surprise and delight. We explore how to execute these promotions correctly. Read More
Self-service kiosks are popping up everywhere, and they may soon help to prevent the zombie apocalypse. Imagine a world where you never have to wait in line again. Kiosks can make that a reality. Read More
Yes, that's right! Just a two step approach and you can become customer anger management Guru!, It works, just read it, it is way too brief! Read More

Customer Psychology and Ecommerce Stores

Customer Psychology and Ecommerce Stores Avatar Posted by DaniZehra under Customer Service
From http://www.setalks.com 812 days ago
Made Hot by: OpenSourceMedia on March 11, 2014 6:50 am
Are you running an E-commerce store and wondering how can you increase your ROI then learn the customer psychology first and how to deal with it. Read More

How to Deliver Effective Customer Service

How to Deliver Effective Customer Service Avatar Posted by Arshad-Amin under Customer Service
From http://www.easymarketinga2z.com 818 days ago
Made Hot by: bloggerpalooza on March 7, 2014 12:42 pm

Effective customer service is an omen of great future for you as Marketer, Business/Organization, but we often don’t know how to coordinate the whole approach in a way to make much out of it, to deliver on our customers’ expectations, well this article is surely going to help you in that regard. Read More
Despite best intentions, well-trained employees and detailed procedures, things go wrong. The pink sweater gets shipped instead of the blue, the gadget doesn’t work, a $50 credit is misapplied. Read More

Customer Communication - Are you getting it right?

Customer Communication - Are you getting it right? Avatar Posted by OpenCRM under Customer Service
From http://opencrm.co.uk 818 days ago
Made Hot by: DigiTechBlog on March 5, 2014 11:05 pm
If your business has a corporate tone, your CRM solution has various ways of making it easy for your Users to adhere to those guidelines. Read More

New Technology can be Exciting — Medium

New Technology can be Exciting — Medium Avatar Posted by GeeklessTech under Customer Service
From https://medium.com 822 days ago
Made Hot by: robinandy58 on March 2, 2014 3:18 pm
As I took my seat at the bar, a ray of technology hit me in the face. My heart started to race. This was new. I mean in the last 3 days new. What was this thing? Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
Subscribe

BizSugar "Contributor" Found Partner Online

Meet our most recent BizSugar "Contributor of the Week" on Facebook Jim Armstrong of Get Busy Media. Jim not only runs … More
Editor's Picks


Post your small business video to BizSugar today!
Did you know you can now post video on BizSugar?
It's time to up your game with video on BizSugar!
Have you tried BizSugar's new video posting feature?