The Internet and the ability to access information on a variety of topics have made some jobs obsolete. But even though customers are more educated given a slew of online sources, there's nothing like the knowledge of an experienced professional. Read More
It costs lot more to attract new customers than to retain existing ones. How to take care of existing customers to increase sales and profit. Read More
Let's face it. Bad customer service can really cost your business some money. In this article, Small Biz Trends included an infographic which shows just how important customer service is to a business. Read More

3 Reasons Why you Should Use Twitter for Customer Service

3 Reasons Why you Should Use Twitter for Customer Service Avatar Posted by AbhiZopim under Customer Service
From http://blog.zopim.com 864 days ago
Made Hot by: SJC on April 19, 2014 2:14 pm
Your business must incorporate multiple channels for support. Here are 3 reasons why using Twitter will improve support and keep your customers happy. Read More
Unhappy customers can be a challenge, but they can also help your business grow in big ways - they can even become your brand's biggest advocates. Check out this article for tips on dealing with unhappy customers and turning them into assets. Read More

6 Tips for the Best Online Customer Support

6 Tips for the Best Online Customer Support Avatar Posted by AbhiZopim under Customer Service
From http://blog.zopim.com 870 days ago
Made Hot by: Webdev1 on April 15, 2014 8:59 am
Effective online customer support is crucial to keeping customers engaged. Follow our 6 tips to improve your support and impact the success of your business. Read More

Work for Your Referral

Work for Your Referral Avatar Posted by HouseHunt under Customer Service
From http://www.blog.househuntnetwork.com 869 days ago
Made Hot by: OpenSourceMedia on April 14, 2014 8:44 am
Word of mouth is becoming a lost phrase in our world of pushing keys and buttons, but getting referrals from satisfied clients remains a crucial factor. Read More
Do you want to go beyond your customer's expectations? It is definitely possible. Here are some ways on how you can satisfy them. In fact, you can go as much as 100% customer satisfaction. Read More

Infographic: The #Customer1stCompany

Infographic: The #Customer1stCompany Avatar Posted by hcordner under Customer Service
From http://www.rapidadvance.com 876 days ago
Made Hot by: ObjectOriented on April 10, 2014 8:09 am
When loyalty and excellence are the goals, there's nothing more satisfying for a small business owner than to see their customers happy and content with the products and services they offer. Share your #Customer1stCompany story today! Read More

The Secret of Loyalty Programs in Fortune Cookies

The Secret of Loyalty Programs in Fortune Cookies Avatar Posted by KatieSimpson89 under Customer Service
From http://www.gocanvas.com 875 days ago
Made Hot by: Copysugar on April 5, 2014 9:13 pm
3 billion fortune cookies are produced each year. Why? They are a cornerstone of classic loyalty programs. Discover how great loyalty programs work and keep your customers coming back for more. Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
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Join Us for the Brother CreativeCenter "Back to Business" Twitter Chat

We're looking forward to some great networking and fun during the Brother Creative "Back to Business" Twitter Chat 2 … More
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