Customer Service Matters Much More Than You May Think

Customer Service Matters Much More Than You May Think Avatar Posted by ivanpw under Customer Service
From http://smallbiztrends.com 713 days ago
Made Hot by: thelastword on March 1, 2014 4:20 pm
Customer service is a big "elephant in the room" for so many businesses out there. It's really not easy to train yourself or your employees with the virtues required to be a well-rounded, service-minded personality. However, you must make customer service a priority, somehow - for some obvious rea Read More

4 Real World Stories of Crazy Customer Service

4 Real World Stories of Crazy Customer Service Avatar Posted by ivanpw under Customer Service
From http://www.bizpenguin.com 721 days ago
Made Hot by: maestro68 on February 28, 2014 1:13 am
Stellar customer service comes in many forms - here are 4 stories of how some businesses are do whatever they can to appreciate their customers. Read More

How It Should Be Done: 9 Excellent Customer Service Tips

How It Should Be Done: 9 Excellent Customer Service Tips Avatar Posted by Sian Phillips under Customer Service
From http://tweakyourbiz.com 717 days ago
Made Hot by: NolanGreen on February 24, 2014 10:54 pm
By Jack Rivera

One factor that contributes to the success of a business is the kind of customer service it offers to its clients. Businesses who value their customers cultivate a good reputation which can be an advantage over their competitors. A good customer service reputation establishes your Read More

The Costs of Poor Customer Service

The Costs of Poor Customer Service Avatar Posted by AbhiZopim under Customer Service
From http://blog.zopim.com 722 days ago
Made Hot by: deanuk on February 20, 2014 4:43 pm
The costs of poor customer service may not seem great. But once a complaint goes viral, you're in trouble. Learn from these mistakes and WOW your customers. Read More

Pick up the Phone!

Pick up the Phone! Avatar Posted by HouseHunt under Customer Service
From http://www.blog.househuntnetwork.com 734 days ago
Made Hot by: IpswitchPublic on February 16, 2014 4:26 pm
In a world inundated with technology, some business people prefer to communicate with clients via email, social media messages, or text messages. Why do people seem more and more afraid of picking up the phone and making voice to voice contact? Here are some tips to get back to the basics of client Read More

How to Deal with an Indecisive Buyer

How to Deal with an Indecisive Buyer Avatar Posted by HouseHunt under Customer Service
From http://www.blog.househuntnetwork.com 733 days ago
Made Hot by: Digitaladvert on February 10, 2014 5:54 pm
An indecisive client can cause a lot of frustration. Here are some roles to adopt to successfully move that client along in the decision making process! Read More
You wouldn't think to put live chat and a law firm in the same room - but there's a reason why Asons is turning to Zopim to liven up their customer service. Read More
“Why and how would; an understanding of customers public face help in convincing them effectively?” Good question!

Well actually understanding customers’ public face helps in understanding the real motives of a purchase. Read More

Why You Need a Community-Run Customer Support Forum

Why You Need a Community-Run Customer Support Forum Avatar Posted by lonelybiz under Customer Service
From http://lonelybrand.com 740 days ago
Made Hot by: NanoTechnologyMedia on February 6, 2014 8:08 am
Not only do customer support communities make frustrated users feel more comfortable, they can also provide benefits for brands themselves. Read More

The State of Customer Service Around the World [INFOGRAPHIC]

The State of Customer Service Around the World [INFOGRAPHIC] Avatar Posted by GeeklessTech under Customer Service
From http://dashburst.com 739 days ago
Made Hot by: robinandy58 on February 3, 2014 2:52 pm
Customer service makes the world go round being at the forefront of economic success. The service sector makes up 75% of the UK GDP and 68% of the US GDP ... Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
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Kelly McCausey @kellymccausey Shows Solo Smarts

Kelly McCausey is used to functioning as the small business equivalent of a one woman show. Her Website SoloSmarts.com … More
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