Why Is CRM Worth It NOW?

Why Is CRM Worth It NOW? Avatar Posted by Sian Phillips under Customer Service
From http://tweakyourbiz.com 443 days ago
Made Hot by: Digitaladvert on August 14, 2013 2:16 pm
By Laura Abrar

As a small business owner it’s time consuming to keep track of all emails, forms and data which come at you from various sources, and figure out how best to use this information to tailor the latest marketing offers and services. Along with dozens of other important actions ‘curat Read More
A call center can have a significant impact on your firm’s success. Hence a call center’s performance needs to be measured, evaluated and improved, if possible. Read More

Fake customer reviews - are they worth the risk?

Fake customer reviews - are they worth the risk? Avatar Posted by bOnline under Customer Service
From http://www.bonline.com 449 days ago
Made Hot by: centrifugePR on August 14, 2013 3:15 am
We all know that positive customer testimonials can serve as a great selling tool, but what about fake reviews? Discover the damage fake reviews could do to your company. Read More

Phrases Never To Use With Customers or Employees

Phrases Never To Use With Customers or Employees Avatar Posted by IntelBoutique under Customer Service
From http://intelboutiqueblog.com 449 days ago
Made Hot by: fundpr on August 13, 2013 11:15 am
A lot of this still happens in the workplace and in many customer service departments in many businesses. And just because it seems like the norm, doesn’t mean it’s right. Sometimes our first impressions are simply words. And our words can ignite feelings of resentment and hostility. We have to Read More

Sure-proof way to interact with your consumers online

Sure-proof way to interact with your consumers online Avatar Posted by JasonHJH under Customer Service
From http://smminsights.com 452 days ago
Made Hot by: fundpr on August 6, 2013 11:11 am
Let’s address the million-dollar question: How should brands interact with their consumers online?
Would appreciate your comments after reading the article. Read More

Why Is the Customer Always Right?

Why Is the Customer Always Right? Avatar Posted by Ileane under Customer Service
From http://basicblogtips.com 452 days ago
Made Hot by: NanoTechnologyMedia on August 5, 2013 6:49 am
This is a guest post by Brian from Blog Engage.
Customer service has proven to be a very difficult part of business for me. Selling online digital products has proven to have it’s own challenges. One of the most stressful examples I have is as follows. Read More
There are just some people in this world who cannot stand receiving negative comments, feedback and reviews. For instance, there are celebrities who make i Read More
Customer service is the most important factor influencing buying decisions and how much people trust a company, according to a recent study. Businesses can reap immense rewards when they wow customers with great service. Here are three things you can do to impress and delight your customers. Read More

How To Treat The Clients You Don’t Want

How To Treat The Clients You Don’t Want Avatar Posted by IntelBoutique under Customer Service
From http://intelboutiqueblog.com 465 days ago
Made Hot by: smallbizwoman on July 28, 2013 9:53 pm
If you find that there is a person or two who are going to be more trouble than they’re worth; whether it’s too many complaints, frequent late payments, canceling appointments, too many demands outside your scope or just plain obnoxious, get them out the door as quickly as possible. People who are Read More
While social networks can be great places to engage customers, many brands still haven't found their footing on Facebook, Twitter, and the like. Producing meaningful content that customers want to share poses a perennial problem. What's more, the social networks aren't waiting for any brand to catc Read More

Three Key Voluntary Policies for Women

Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …
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Frederique Murphy: BizSugar Contributor of the Week

Frederique Murphy has wanted to have her own business since she was 11 years old. Back then she was given a … More
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