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Hiring the right sales talent is without doubt one of the most difficult challenges facing sales departments today. In fact, the track record of a great many businesses is very poor. High staff turnover combined with big recruitment costs, often weight heavily on already under performing sales functions within organisations. Read More

This creative slideshow offers 10 useful Twitter tips to help you and your small business gain visibility and followers on the popular social media site. Read More

Biz owners who use Skype will want to read this review. I'm a big Skype fan and have it all nicely configured. It isn't that Google Voice is free that appeals to me, but some of the additional connectivity features (SMS alert - skype now has email), transcript (this is huge). Worthwhile to read Lisa Barone's review at Small Biz Trends. Read More

As I mentioned, I am at heart; a salesperson - this is the bit that really interested me about Twitter . Can it help me to sell my services? The answer is a resounding YES. Read More

As some may already know, I was once upon a time social media sceptic. While I could see a distant value in using these tools, I remained unconvinced as to how an old fashioned sales gun like me - could generate real B2B sales using social media. If I was sceptical about social media in general, I was entirely sceptical about Twitter. It appear Read More

Who is LinkedIn listening to for new ideas? I am still scratching my head over the decision to add subgroups. I think there are so many other group management tools that need to be added before a subgroup option becomes valuable. Here is my list of 6 ways to improve LinkedIn groups! Read More

Twitter looks like a foreign language and Facebook intimidates you with its features. You signed up for these social networking sites but you are stumped — how can these sites actually help your company? Social networking sites are easy to navigate, yet they look confusing to new account users. The following tricks will take the mystery out of Read More

Only this time, it is on a GRAND scale and our tools are infinitely more SOPHISTICATED. The neighbourhood is in the hundreds of thousands and the tribe is the WORLD. The potential is EXPONENTIAL, but BE warned; it can destroy as well as create. Read More

Knowledge and ability mean nothing without action. With the credit crunch and the recession biting hard, sales people and business owners alike are becoming increasingly despondent and shying away from picking up the phone to customers for fear of hearing another no. Now is the time to pick up the phone and stay close to your customers. The com Read More

The U.S. Department of Justice has stepped up its antitrust investigation of the book class-action settlement between Google and groups representing authors and publishers. So Read More