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Startups, like babies, don’t stay small long. By their nature, they quickly move one of two ways:

1. They become bigger, by being acquired by a larger company, or through funding that allows for growth.

2. They fizzle out and die. Read More

We all want happy customers. Not only because of revenue but because of reputation. Learn 5 ways to improve your small business' customer service. Read More

Social media is a great channel to promote sales and specials to consumers for your small business. Follow these steps to win more deals! Read More

There are tons of posts out right now focusing on what an amazing leader Steve Jobs was. And while that’s true, I want to focus on the formula that made him (and Apple, and Pixar) the success that we know and will continue to learn from.

Vision+Execution+Product=Success Read More

A paradox is a statement or proposition that, despite sound (or apparently sound) reasoning from acceptable premises, leads to a conclusion that seems senseless, logically unacceptable, or self-contradictory. If something is a paradox, then it’s a puzzle, a mystery, an enigma, an inconsistency. Whi Read More

While you'd like every email, click or visit to result in a sale, that's not the case. Qualifying leads will help your small business win more deals. Read More

While it’s still “only” November, you need to be on your gift giving strategy for your business. It’s customary to give clients gifts, as well as employees and service providers. Here’s what you need to know to make everyone on your list feel appreciated. Read More

Today I read an article on Mashable about a company doing something truly innovative (it’s rarer than you’d think). The company, Solve Media, is replacing those annoying Captcha boxes with advertising.

But it’s not annoying advertising. Read More

I’ve been thinking a lot about entrepreneurs and risk. Is it a given that all startup founders and entrepreneurs are automatically more open to taking risks than other people? Are there levels of risk they take? How can they mitigate their risk? Read More

You think you’re doing everything right. You manage your sales pipeline with a CRM and sales funnel app, you’re great at prospecting, you follow up with leads, and you give a great sales pitch. But when it comes to getting a “yes” and closing the deal, that’s where the wheels come off. Read More