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In the days before the internet, personal relationships business owners and employees were pervasive. It's time to put the social back in social business. Read More

If you want customer service to be a priority you must develop a consumer-focused culture - through team goals, operations, and your leadership Read More

Every organization deserves a chance to redeem itself, even if it made a mistake. Learn how to adopt second chance customer service in your own business Read More

We must constantly be aware and acknowledge how we leave an imprint on the world and the people around us. This is the case not only to reward ourselves for our hard work (working and living in a vacuum where we feel we have no affect at all is a horrible and debilitating place to be), but also to Read More

It is sooooo important before launching off into any new business venture or path to take the time to make sure it is the right fit. Don’t assume, don’t try to make it fit because you like the color or the style, KNOW it is the right fit.

This means doing your research. It means looking at the b Read More

In looking back through the history, it becomes an undeniable fact that many great leaders, entrepreneurs and innovators share a common physical trait….. poetically riveting mustaches. Read More

Yesterday as I was thinking through the traits that made up an extraordinary mother, like mine, it dawned on me that many are the same traits that make up an extraordinary entrepreneurs. It is not a coincidence that there are so many ‘momepreneur’ sites and groups out there. Mom’s are dedicated, mo Read More

Which are you? And how does it affect the way you work? How have you dealt with your tendencies or chosen people to support you organizationally to balance them out? Read More

The digital world brings us together as a community during tragic events in ways we could never have imagined being able to before. However, it is also a big responsibility when you have a voice (big or small) in the social realm.

Remembering that we are HUMANS first, and making all communicati Read More

Do you often suffer from the Battle of Idea-magedon?

Too many ideas, toooo little time? Many entrepreneurs and business owners do! Here is the Flying Pig Guide to organizing, vetting and executing the best of the best of the best of your ideas. Read More