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The concept of server virtualization has caught on at many small businesses – consolidating many poorly utilized servers onto a handful of physical boxes and creating a large number of virtual servers. Now the same idea is catching fire with regard to desktop computers. Read More

You Want to Talk to a Real Person for Tech Support?

Yet another gimmick among Web hosting companies is to claim 24/7 support, which all-too-often means you can't reach a living person -- ever.

"For the most part, Web hosts offer automated support. Even their help desks try to provide automate Read More

According to a recent National Federation of Independent Business (NFIB) survey of small business owners, American entrepreneurs have started feeling more optimistic about the economy. Some entrepreneurs are even making expansion plans that could include moving their operations.

Business owners Read More

Harvard Business School's Clayton Christensen introduced the term "low-end disruption" to the business lexicon a few decades ago. He observed that innovative technologies often emerge at the low end of a market after established suppliers have fallen in love with their existing products. For instan Read More

As a small business owner, you work hard every day to grow your business and make it a success. But don’t get so caught up in the day-to-day that you neglect to take long-term strategy and planning into account. As the CEO and leader of your small business, it’s incumbent upon you to think strateg Read More

No matter what size company you own – from one to hundreds or even thousands of employees – your people need to know what’s going on so they can stay up-to-date and feel that they're part of your company growth.

After being in business for 12 years, I’ve seen my company grow from a handful of em Read More

We've all been there; the shoddy product that fell apart mere moments after you took it out of the box; the impatient sigh that escaped from a phone support agent's lips. Or the worst offender, a dismissive eye-roll from behind the customer service desk. Ah, nothing like great customer service, rig Read More

If you've ever watched the popular show, Shark Tank, you've witnessed budding entrepreneurs pitch their ideas, products or services to "shark" investors. You can apply many of the Shark Tank lessons to real life, too, whether you're looking for investors or just delivering a quick pitch about your Read More

Just from the ads and marketing copy, you might think all Web-hosting providers are created equal and that price is the only differentiator. But that is not the case, because despite nearly identical marketing claims, hosting companies vary greatly on many fronts and sales gimmicks are the order of Read More

Conceptually, many small businesses get the importance of engaging with consumers on social media. Unfortunately, according to Steven D. Strauss, small business expert and author of "The Small Business Bible," many companies aren't exploiting the potential revenue-boosting benefits of the medium.
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