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Want to see how to do a Scree Capture with a Mac? Here are 2 ways to do it. Useful when you are trying to show something on your computer screen. Read More

Your brand value helps to create brand insistence. Are you connecting emotionally, are you different? Here's a few questions to get you started. Read More

Griffin Hospital earns customer loyalty, and accolades, by creating customer experiences. Griffin Hospital's efforts to understand the lives of patients and Read More

Today, I want to take a pause in this series. Over the past couple of months, each Friday, we've looked at different performance metrics. We've focused on establishing numbers and goals for these metrics. It's worth taking some time to reconfirm what we are doing and why. Read More

Generating leads is the most important reason to blog and use social media, but using online marketing to promote your business only works if you take advantage of all the tools available. Read More

As you know, Netflix has suffered setbacks over the last three months that look like the plot of a Shakespearean tragedy. The company went from being a darling of investors to a pariah, almost in a single day.
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The book How to Win Friends and Influence People by Dale Carnegie was one of the first self-help books ever published. It is also one of the bestselling, have you read it?

For many salesmen and marketers, this book has been required reading for generations. But, the principals outlined don’t onl Read More

Early on in my career when I'd become stumped while working on a particular project or figuring out the best way to craft a message for a client, I would head to my local Hallmark store and browse the different aisle of greeting cards. All I needed was a little spark of inspiration to get me going Read More

You see it everywhere, from your local news stations and big department stores to churches and schools in your area – everyone wants you to join them on Facebook and Twitter. You’ve heard about the major successes businesses are having with social media and you want your piece of the pie. Read More