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Making sure problems don't happen again is a good thing, and the Japanese have developed a structured process for doing this. Many non-Japanese are not comfortable being forthright about their errors that led to a problem. The Japanese however, are expected to put aside their pride in the pursuit Read More
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An ideal salesperson drops everything and rushes to be at the customer’s side no matter what time it is or where they are. An ideal salesperson exceeds customer expectations, and on occasion even gets involved in the customer’s personal life to assist with personal matters…

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Spending time with your Japanese colleagues in a relaxed situation outside the office is important for relationship-building. Japanese want to get to know the people they do business with on a personal level. Read More
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Review of myStaffingPro a robust “in-the-cloud” application for businesses that have to manage and recruit multiple new hires and require software to help them track the process efficiently. Read More
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If you're one of many small businesses who have seen your profits shrink in recent years, you probably blame your ailing results on the economy. But is the economy the really to blame? Sadly, for many small businesses the answer is, "No." Read More
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It can sometimes be difficult to be a manager:

Not only must you have a high degree of technical knowledge, but you must also be able to manage the emotions and behaviour of individual members.

In addition you must also be able to manage the conflicts and moods that can affect the teams per Read More
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Fear is one of the most common reasons why people don't succeed in life. But how to overcome fear and start living fearless? Read More
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Do you want to enjoy financial success? Do you want to be rich? Do you want to never worry about money again? Here is how you can... Read More
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You may need to improve your communication skills

If you do, then you may want to read the following one- line pieces of advice with a pencil in your hand. As you read, mark out seven of them that can act as your plan of action for the next phase of your professional development programme. Read More
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The new showrooming trend is here to stay and retailers must adapt. Industry Insights' Tina Praino explains how retailers can embrace showrooming in stores. Read More
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