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For small businesses, earning customers has never been easy so small business quality remains key to help keep those customers they do have. In the made-for-PBS series Small Business School, we look at examples of businesses that are taking no chances when it comes to maintaining quality and keeping customers happy. What are you doing to maintain Read More

Meredith Poulton Eisenberg, of Yellow Highlighter Virtual Assistance, suggests six tips for controlling business costs. Recommendations include everything from evaluating subscription costs and online payment processing fees to affiliate income and occasionally raising prices. By following some of these tips, Eisenberg insists business owners can Read More

Gary Hoover, founder of Hoover's Inc, shared his 3 keys to developing an entrepreneurial mind. Read More

What can a bride and bridegroom teach you about marketing? A great deal actually. From the recent wedding video there are 5 simple marketing lessons that can help you achieve success in your market. Read More

Here are 8 tips to keep your customers with you by J. Roy Miller, state director for the New Mexico Small Business Development Centers. In the article, Miller says getting new customers is harder and more expensive than keeping the ones you have so don't give them up without a fight especially in tough economic times. Miller suggests showing your Read More

The Google Local Business Center is a must visit for business in general, but certainly for businesses attempting to attract customer in their local community. As you may know, Google allows you to add your business to a directory and then enhance your profile with all kinds of information about your business, products, and services. This is a fre Read More

You may not know it, but if you're taking a stab at social media marketing and you're doing it on a whim, then you're setting yourself up for failure. As with any other business tactic, you need to have a clear plan and manage expectations. Read More

The Business.Gov website just keeps getting better. Now, there's even a community area... Read More

Could you use a 40% increase in your productivity? What if you could achieve that with taking one step? That step is engage your employees. Read More

According to a recently released report by BabyCenter, moms of young children are increasingly using social media. Sixty three percent of the 25,000 women questioned reported being active on social networks, up from 11 percent in a similar study in 2006. Patch spoke with a few local moms to see if BabyCenter's results were accurate for the moms in Read More