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A few weeks ago, I made the trip from Atlanta to North Dakota to spend some time hanging out with the Todaymade crew live and in person. While I was there, we had a few great discussions about who we were as a company and who we were becoming. As a company, we are growing up. Todaymade is constantl Read More

“Your satisfaction is 100% guaranteed!” That’s not a bad line when you’re selling a tangible item like a car or a grapefruit, but what about your design? Or, frankly, any professional service? Client satisfaction isn’t what you think it is. When it comes to professional services, the customer isn’t Read More

You’ve finished your blog post and now you have to decide which blog category it belongs in. Is it best to include a blog post in all possible categories, or to choose just one main one? I suppose the question you need to answer before starting down this path is one about the purpose of category. S Read More

For many years, I had a lingering sense of dissatisfaction in my career. It wasn’t that I had a “bad” job cleaning up kid puke or mopping overflowing toilets. (Those jobs had come earlier in my career.) Rather, I felt caught in a string of jobs where the boss was more interested in an adherence to Read More

Henry Ford was a brilliant machinist, inventor, and business tycoon, but he would have never made it without his reluctant business partner James J. Couzens. There’s a good chance, though, that you’ve never heard of Couzens. Most people don’t know that before starting the Ford Motor Company in 1903 Read More

Medium looks beautiful. Clean design, great concept, full of potential treasures to be read. The idea of Medium was to allow for “medium” length content. It wasn’t the short 140-character tweet, but it wasn’t a novel, either. Though once carefully curated, it has been opened up widely to writers ar Read More

Editing blog posts requires a decision on how much you'll edit out, and how much you'll preserve. It comes down to author voice. Read More

A few days ago I met with another startup that shared a common industry with Todaymade. They started at about the same time that we did, and to date they have achieved more in revenue, and have grown a larger team than we have. As a natural competitor this could bother me, but as we talked I realiz Read More

Your team's intense debate might be because the question everyone is answering isn't the same question. Keep your main question the same for everyone. Read More

Difficulties motivating your writing team? Lack of ownership and a heavy-handed editing process might be the culprits. Read More