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First, Apple service reps say that they are sorry that the customer is experiencing a problem. Second, they ask permission to look at the malfunctioning device and allow the customer to hand it to them. Read More

In this article you'll discover 10 things that make your content go viral and get distributed all over the internet, generating tens of thousands of website visitors. Read More

You’re the epitome of blogger influence. Or so you think. Much to your surprise - or dismay - depending on how you look at it, you’re struggling to grow engage your Facebook audience. Read More

In this article you'll discover the top 10 webinar mistakes and how to avoid them. These 10 mistakes come from hundreds of webinars I've conducted over the past seven years. Read More

Many hotels are remodeled every few years in order to stay up-to-date and in-tune with the latest styles and technologies. In this day and age, this exact same mentality should be applied to your hotel’s digital property – your website. The web is constantly changing and to stay on top of current t Read More

Having been launched in 2003, the professional social networking community of LinkedIn has assisted current and future workers with their chosen path in a modern social medium . Read More

When it comes to hiring in the modern workplace, job-hoppers should not be shunned; they should be welcomed. Here is why. Read More

Use The 7 Step Buying Model To Predict Your Customer's Next Steps & Improve Your Prequalification, Forecasting and Closing Rate. Read More

Ben Congleton considers himself a Taoist more than an entrepreneur. He didn’t set out to start a company – it just sort of happened. “I was just an entrepreneur. I like to make ideas real. In elementary school I sold pencils,” said Congleton in an interview. Read More