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peaking at the Leadership for a Better World – Creating Social Value through Innovation Conference, Paul C. Light set out to define what it is to be a Social Entrepreneur. Lack of clarity in the term often creates conflict between groups that feel they have been promoting social values throughout Read More

I find that Twitter is slowly becoming a “last resort” for consumers who are having issues with businesses and cannot get them resolved through the normal means of phoning or emailing customer support. We’ve seen it time and time again, made famous by @Dooce and the Maytag washing machine incident Read More

She's doing everything right, and building a loyal fan base. The Comments may be the more important part of this story.

A Blogging Newbie quickly builds a thriving Community as a foundation for a new business. Here are some tips based on her experiences. Read More

This is probably the most extensive list of web based CRM and customer contact management software. And there are lots of FREE solutions! Read More

Effective coaching responsibilities, coach people for great results, learn how to be coached and improve your performance. Read More

It’s time to abandon the press release. Reporters rarely have time to read them, receive a tremendous number of them in their inbox every day, and your competition uses the same strategy to win attention. The traditional media is also Read More

Sure, people are constantly telling us that through blogging we can make a few hundred dollars here and there; but don’t you think there is something more than just being able to bring in a bit of cash every once in a while? You shouldn’t put emphasis on making money as being your only goal! Read More

Social media is a burgeoning industry, and small businesses, especially, are clamoring to study from those who have become well-versed in the language and art of the status update. When it comes to conferences, one of the best methods to garner publicity is to enable participants to live-tweet the Read More

Checking competitor website traffic is easier than you think with the Alexa Sparky add-on for the Firefox browser.

It's a great tool for competitor website traffic research. You can instantly see the web site visitor traffic ranking and trends for any competitor websites - and it's free!

In Read More