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Let me confess, I'm a contol freak. It bothers me to think that being in control is an illusion. As sales people, business professionals, managers and leaders, we are always trying to control something. As sales people, we try to control the sales process---yet it's the customer that is in control Read More

Free Teaching Tools for Customer Service Training. Customer service professionals interact with customers on a constant basis via email, telephone or in person. They are expected to take a genuine interest in the satisfaction of the customer by... Read More

In today's blog post John Jantsch covers the possible ways of using Powerpoint to produce useful graphics by changing the size and also by saving images as jpegs. Read More

Content, content, content! We all know how important it is to lead with content, but you only win the content game if you can produce it on a regular basis. Writing one blog post once every two months is not going to cut the mustard. It’s a struggle sometimes to continuously come up with new topics Read More

Did you know that people remember 10% of what they read, 20% of what they hear but 80% of what they see and hear together? Read More

Surviving As A Blogger The other night I was watching the tv show called “I Shouldn’t Be Alive”, I have been watching that show for over a year now and Read More

Interview with Yanik Silver, serial Internet entrepreneur, on what he's learned about entrepreneurship, his successes and failures, and more. Read More

Early in my blogging days I spent a lot of time seeking out networks to belong to where I could engage other bloggers and promote my articles. After sorting through dozens of networks, I eventually settled on a handful to focus on where I’m actually getting votes, enjoying the community and engagi Read More

Learn how to create an online daily newspaper using paper.li for your small business. Paper.li is easy to use and is a great new online tools for small business. Read More