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In this week's podcast, John Jantsch interviews Micah Solomon on the importance of Customer Service to any small business. Read More

There are a ton of ways to build backlinks for a website. There is obviously a right way to do this and then there is the wrong way to build up backlinks. This article discusses those "nasty methods" employed to build up backlinks and details why you shouldn't use them. Read More

Guest Post by Neil Jones who talks about a lazy persons guide to finding a niche because niche research should always be the first thing on your list Read More

Here we go again! The latest release of changes for Facebook Fan Pages is here, and business owners are all in a tizzy about how Facebook has “ruined” their perfectly useful page. Granted, it is a tad annoying having to go in and change each profile every time Facebook decides to implement a new de Read More

After a couple of years in a challenging economic environment, buyers are still likely to be price-sensitive. But that shouldn’t stop you from charging a premium price for a unique product or service, especially in markets where there is no direct competition. Here are four niche marketing principl Read More

In today’s wired world, both good and bad news spreads fast through social media sites such as Facebook and Twitter. Of course, that can be both a blessing and a curse. Here are three ways to ensure that your customers are saying positive things about your company on these public forums: Read More

Successful customer communication is the foundation of all sales. That’s why the most persuasive and effective salespeople are those who naturally speak their customers’ “language.” One well-established field of language study, sales linguistics, helps us to understand how salespeople and their pro Read More

Does your website only talk about you? Do you neglect your customers and prospects or how they feel? Does your website only contain We can do this or We can help with that? Read More

If you are a serious blogger, you better get serious about promotion. One great way to tell the world about your blog are blogging communities! Read More