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In today’s world, where everything’s a commodity, good customer service is a way to set yourselves above your competition. In this article, you’ll learn the seven deadly sins of customer service, as well as ways to avoid them. Read More

You should pay more attention to ensure your employees' safety, as well as adhering to legal requirements.

This is a guest post by Jay Acker, workplace safety expert. Read More

Business leaders love to talk about innovation, but how many organizations are actually innovating every day? The 6P Model lays out an elegant framework for making always-on, sustainable innovation a core capability for your organization. Read More

Well, we didn't do one thing, 100 percent better. We did 100 things, just 1 percent better. Learn how one percent better can change the course of your life. Read More

Travel insurance is a bit of a question mark for many fiscally aware small business owners- should you get it, do you really need it, is it worth the cost? But travel insurance can make all the difference between coming home broke and snapping back to get that next business deal. Read More

Recently, the fast food chain Whataburger sued NCO Financial Systems citing debt collection abuse.  NCO allegedly made persistent and harassing calls to Whataburger headquarters, which employs around 400 people, in an attempt to try and reach an unidentified person working there. Read More

Here at Spark Hire, we want to help companies utilize the power of online video to find the best candidates. We get a lot of questions from readers about best practices for using online video in the hiring process. These posts will address the questions about how to find your next superstar employe Read More

Networking is a great way to get other people talking about your business. When people talk, you win! Read More

Looking for a way to build strong relationships with your customers while leaving a lasting impression on them? Take the time to create ways to celebrate their birthday. Birthdays are an excellent way to show your customers that you value their business while making them feel special. Offering birt Read More