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I have tried playing Capital City: Escape from SuperCorp, a business strategy game. I think it is the best business games on app markets today. Read More

Businesses love to talk about customer service. It is what every company wants to be known for. Why, then, do so many fail miserably at this one thing? What makes customer service so hard to actually achieve?

The idea behind the concept does not seem that hard. Make your customers happy; make th Read More

What traits and features make a good leader? How do we recognize a good leader when we see one, and how we discern a leader from a manager? Leadership has many aspects and each leader has the talent to impact differently, different people. And with different ways! Read More

As a business owner or manager, your employees are under your leadership and are your responsibility. While many businesses will conduct different trainings throughout the year to teach different parts of the systems or update everyone on new health insurance benefits, there are other beneficial th Read More

Getting off track? Scientists at Stanford showed that walking measurably boosts creative thinking both during and after the walk. This effect was even greater when the walk takes place outside.Do this any time of day to get your mojo back. Read More

Small business owners often feel like they can't take a vacation, but it's important to take a break. Here's how to balance staying connected with getting away. Read More

In this post I’m going to provide you with 5 valid reasons why I think publishing less makes perfect sense for any blogger. When I talk about publishing less, I generally mean writing and publishing between 1 and 3 blog posts per week... Read More

Entrepreneurship is the hot thing right now and people have a number of different reasons for getting involved but the big 3 are necessity, passion, and a desire to be rich. Today I want to address the last of those 3 because there are a number of misconceptions out there about what the lifestyle o Read More

Gone are the days where department heads were the only bridge between departments. Or are they? Many small businesses seem to model their processes after bigger companies, in the hopes that they'll grow into them. But there are good reasons why lateral communication is good for your startup or smal Read More