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As a small business owner it is critical that you deliver on the promises that you make to customers. Learn the 3 tips to ensure that you are over delivering on your customer processes. Read More

Most entrepreneurs have learned that it’s almost always quicker and easier to get cash from someone you know, rather than Angel investors or professional investors (VCs). In fact, most investors “require” that you already have some investment from friends and family before they will even step up to Read More

If we look into the market then we can find out that economy is on the path of recovery. And this is no doubt a great time for the big folks to start thinking about new business in the eve of the New Year.

Is U.S. still the land of opportunity? If not, then you do not need to worry, as there are Read More

One of the most common reasons your blog or product will fail is because you didn’t really know what your market needed. A lot of people create products they came up with, because they thought it is what their Read More

Your customers are one of the most valuable assets to your business, so you must be very up and doing in giving your very best. As your business grows and soars, it can be a challenging task staying true to the people who have been with you from inception.

As business grows, distractions mount, Read More

Why is it important to adopt the principle of Under Promise and Over Deliver to manage the customer expectations. Customers who are pleasantly surprised with positive experience with your business will keep coming back to your business day after day. Read More

I recently became a "club ambassador" at my health club. I guess I qualify since I've been a loyal member for about 15 years.

Ambassadors wear a wristband while working out so newer members or people checking out the club can ask questions. They can also find out how to use equipment and get the Read More