Turning Your Clients into Ambassadors

Turning Your Clients into Ambassadors Avatar Posted by AWAI under Customer Service
From http://www.awaionline.com 607 days ago
Made Hot by: techmedia on January 7, 2013 12:29 pm
I recently became a "club ambassador" at my health club. I guess I qualify since I've been a loyal member for about 15 years.

Ambassadors wear a wristband while working out so newer members or people checking out the club can ask questions. They can also find out how to use equipment and get their opinion on various aspects of membership.

It takes the standard testimonial one step further and gets members to actually partner as associate salespeople.



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