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If you need to create a checklist, periodically the same one, then it will be more useful if you have the checklist in Word office in order that you can regenerate it easily.

So, here is the quick easy procedure to create a checklist in Microsoft Office, Word. Read More

True entrepreneurs generally prize creativity. With that in mind, here is a list of unique business books that every entrepreneur should have on their reading list. Read More

Once you have improved your company’s in-store customer service experience, as discussed in Part 1, tackle your online image next. Here are a few ideas worth implementing... Read More

Local businesses or specialized companies often draw from a smaller pool of potential customers than, say, a big box retailer. This means that your small business must offer superior customer service in order to attract new customers and retain existing ones. Keep reading... Read More

Jay Baer is the brainchild behind Convince & Convert – a digital marketing powerhouse that supplies services to some of the biggest brands in the country, including The United Nations, Allstate, Cabela’s, and Cisco.

Jay was kind enough to sit down with us and talk about social customer service. Read More

The simple truth is if you’re an early stage entrepreneur (or work with one) you have a better chance of failing than succeeding. Luckily, the plethora of books and articles like this one offer entrepreneurs the chance to learn from other’s mistakes. The five stories below offer tactics that you ca Read More

If you are looking for motion graphics to help bring your company’s videos to life, we've identified ten sources where you can get free motion graphics to embed into your corporate videos. Read More

Ready to rid your office of email? It's time to take a closer look at five of our favourite team chat platforms: Slack, HipChat, Ryver, Flowdoc, and Yammer. Read More

In this article, I cover some of the common financing and loan options existing today and where to find them online. You can do much of your research online, and even apply directly online for a loan or funds in many instances. Read More

There are two ways to build a profitable business. The first way is to increase sales. This is usually the side of the equation that gets all the attention. Increasing sales, however, isn’t 100 percent under your control. This is where saving money comes in. We asked small business owners across t Read More