Jay Baer is the brainchild behind Convince & Convert – a digital marketing powerhouse that supplies services to some of the biggest brands in the country, including The United Nations, Allstate, Cabela’s, and Cisco.

Jay was kind enough to sit down with us and talk about social customer service.


Written by tiroberts
298 days ago

Many consumers really appreciate social CS and it brings in more organic customers.

Written by David Reimherr
296 days ago

Yep! Helps all around, not only with customer retention and happiness but also in getting new customers.

Log in to comment or register here.

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …

Gary Shouldis @3BugMedia Follows Higher Calling

Though he had always had a a strong interest in entrepreneurship, it was a desire to be there for his wife and children … More
Editor's Picks

Have you tried BizSugar's new video posting feature?
Share your small business tips with the community!
Post your small business video to BizSugar today!
It's time to up your game with video on BizSugar!