Jay Baer is the brainchild behind Convince & Convert – a digital marketing powerhouse that supplies services to some of the biggest brands in the country, including The United Nations, Allstate, Cabela’s, and Cisco.

Jay was kind enough to sit down with us and talk about social customer service.





Comments


Written by tiroberts
202 days ago

Many consumers really appreciate social CS and it brings in more organic customers.



Written by David Reimherr
200 days ago

Yep! Helps all around, not only with customer retention and happiness but also in getting new customers.



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