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Often, the reason sales people can have little success on the phone is that their approach to their sales calls is simply neither engaging, structured or interesting enough to make anyone want to stop what they’re doing and listen to them instead. Read More

In the UK, a tax investigation seems like a more likely proposition today than it did a few years ago. How NOT to be like Alan Partridge when HMRC visits you? Read More

Building long lasting customer relationships is essential to the health of any business. In part one of this series, I shared tips on how to build long lasting customer relationships, starting with managing expectations and encouraging participation from the very beginning. Here in part two, we del Read More

So it's the same with our customers. To accomplish what they want, they have to sell internally. The problem is, too often they don't recognize the need to do this. Read More

Here are 6 ways to come up with blog post ideas week after week. If you use them, you’ll never run out of ideas to write about on your blog. Read More

In retail, customer traffic is everything. In this post Chris Dale from MarketingHQ identified 5 marketing strategies to increase customer foot traffic. Read More

Blogging is one of those terms that can seem daunting or misleading. You probably have a number of reasons to explain why you (or your company) doesn’t have a blog. Whatever your conceptions are, you need to be blogging! Read More

We know we will have to work on ourselves to be a person that others will gladly follow.
 
But what does it mean to be a leader?  Being a leader encompasses a number of things but to sum it up a leader has the ability to give TRUE value to others.
  Read More

Tint is a new service that allows you to aggregate content from Facebook Pages, Twitter, Instagram, Pinterest, Youtube, and even RSS feeds, and then embed the r Read More

By Joy Mali

“Pretexting” is basically an elaborate lie concocted to make a person give up his/her valuable financial information. Wikipedia defines it as: “the act of creating and using an invented scenario (the pretext) to engage a targeted victim in a manner that increases the chance the victi Read More