Keeping your employees happy and motivated is a challenge and the downside can be a flurry of resignations. Here's how you can improve employee retention.
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AbhiZopim voted on the following stories on BizSugar
4 Ways to Improve Employee Retention
Posted by AbhiZopim under Human ResourcesFrom http://blog.zopim.com 3756 days ago
Made Hot by: NanoTechnologyMedia on February 7, 2014 6:22 am
Spotlight: Asons Solicitors Explains why Even Lawyers Need Live Chat
Posted by AbhiZopim under Customer ServiceFrom http://blog.zopim.com 3756 days ago
Made Hot by: steefen on February 9, 2014 8:11 pm
You wouldn't think to put live chat and a law firm in the same room - but there's a reason why Asons is turning to Zopim to liven up their customer service.
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Engage and Attract with Email Marketing
Posted by AbhiZopim under Online MarketingFrom http://blog.zopim.com 3756 days ago
Email marketing is not only a great way to generate leads, it's also a powerful tool to engage customers, build trust and develop a loyal following.
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Facebook Page Promotion – How and Why to Win the Game
Posted by AbhiZopim under Social MediaFrom http://fbppc.com 3764 days ago
So you have a Facebook page, and you’d like to build your audience. We get it! At Zopim, we were in the exact same position in 2009 when we launched our page. Before we did, though, we had to start with a basic question:
What’s the point of having a Facebook Page? Read More
What’s the point of having a Facebook Page? Read More
Spotlight: Sunny Land Tours Increases Conversions with Proactive Triggers
Posted by AbhiZopim under SalesFrom http://blog.zopim.com 3772 days ago
Live chat helps travel agency Sunny Land Tours capture new leads, increase sales conversions, and of course provide awesome customer support.
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3 Questions Great Managers Always Ask Themselves -The Small Business Playbook
Posted by GaryShouldis under ManagementFrom http://www.thesmallbusinessplaybook.com 3775 days ago
Made Hot by: bloggerpalooza on January 20, 2014 7:21 am
As a business owner, the success of your employees and your business rests on you. You are the leader, manager and role model. Your employees look to you for guidance. You set the tone and culture for your business. People want to work for people that inspire them, that teach them, that are loo
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3 Lessons In Customer Service From the Airline Industry
Posted by amabaie under Customer ServiceFrom http://shanebarker.com 3775 days ago
Made Hot by: centrifugePR on January 19, 2014 1:56 pm
"In such a saturated industry, it is difficult for any airline to differentiate the customer experience. The planes themselves are virtually identical. The food, if it exists, is universally awful. Airport security is conducted by an entity over which the airlines have virtually no control. And vir
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SaaS Live Chat Trends to Watch in 2014
Posted by AbhiZopim under SalesFrom http://blog.zopim.com 3779 days ago
Between April and August 2013, we analyzed over 85,000 chats to determine what are some of the key live chat trends that will make the biggest impact for SaaS businesses in 2014. Here's what we found.
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Why Content can be the King of Customer Service
Posted by AbhiZopim under Customer ServiceFrom http://blog.zopim.com 3783 days ago
Made Hot by: mikehartman1 on January 10, 2014 4:14 pm
Customer service can result in great success or ruinous downfall. Your first contact with a customer sets the tone and this is where content is king.
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Top 5 Motivators to Help you Manage your Small Business
Posted by AbhiZopim under Human ResourcesFrom http://blog.zopim.com 3787 days ago
Made Hot by: seobromino on January 9, 2014 2:54 pm
Managing a small business effectively starts with employee motivation. To keep your staff happy you need to utilize the five different motivator types.
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