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As a small business owner, you have more than enough on your plate. However, some of the most frequent problems that you’ll face are staying within your budget and keeping in contact with team members and clients.
That may sound challenging to accomplish both of those tasks, but it’s not as diffic Read More

You’re all about customer service — but how well does your company handle internal customer service? Internal customers are the employees at your business, all of whom depend on — that is, are “customers” of — other employees to get their jobs done.
Internal customer service is important because i Read More

Detroit isn’t exactly known as a tech hub. But some people and organizations are looking to change that. One such organization is TechTown Detroit, a non-profit business incubator located in an old General Motors factory in the city’s Midtown neighborhood.
The TechTown Detroit building is a five-s Read More

I read (OK, skim) a lot of business books looking for new ideas and one day I ran across this blurb on the back of one:
“Prepare to forget everything you thought you knew about sales!”
Wow. There’s a lot to unpack there. Read More

During the week of May 4, the U.S. Small Business Administration (SBA) celebrated America’s small businesses and entrepreneurs with events, webinars, and more.
This year’s theme, “Dream Big, Start Small,” honored countless small business owners and entrepreneurs for their hard work, contributions Read More

Buy-one-get-one free is considered one of the greatest retail concepts of all time.
In today’s more socially conscious environment, an interesting twist was added by a company that crowdfunded its product focus: socks.
Bombas, which only makes socks, follows a buy-one-pair-donate-one-pair retail Read More

It started with a biker brawl.
Members of several Texas motorcycle clubs were attending a brunch meeting of the Confederation of Clubs and Independents in a restaurant in Waco, Texas.
A fight started between two clubs, the Bandidos and the Cossacks. According to some reports, the two clubs were s Read More

In the past few years, the ‘ugly Christmas sweater’ trend has been growing. Ugly sweaters have begun to pop up at popular stores like Target and Forever 21, and several sites now cater specifically to your holiday sweater needs; including Tipsy Elves.
Created in 2011 by Evan Mendelsohn and Nick Mo Read More

It happened again.
In my email was a question and a request that I only wish I could fulfill on “How do I get more customers without having to sell?” Ummmm — you can’t get more customers without selling.
If you want customers without having to sell, you’ll have to get a job — or you can read Dian Read More

Business owners need to be especially conscious of their online presence.
Your business website and the other sites that you have control over are just part of your online footprint. While you won’t necessarily have full control over every online entity that mentions your name or your business, th Read More